Had irrigation system installed late fall. Never got to use it that year. Part of the deal was first winter shut down and spring start up. Snow was falling and nobody came to drain the piping. Called several times. Spoke with assistant in the office. Left messages. Nobody showed up. Paid someone else to come and shut down the system (blow the pipes). Spring came, nobody came to start the system. Another 4 calls to the office, nobody showed up. Turned it on myself, just to find out I had a small leak somewhere. Tried to find the leak, no luck. Another call, another service charge. Problem was debris created at installation from the poly pipes which got stuck in one of the valves. Overall system work OK now, but the service is CRAP.