Home Depot Canada The

This is the second time now Home Depot delivery has screwed us. The firstime was with a gazebo we bought online. They claimed the delivered it but they never did. We had to spend hours on the phone and wait weeks for the item to arrive.

This time we were waiting for a dishwasher that didn’t come within the 4 hour window. We called the company and they claimed it would be delayed on that day (Saturday). They never came, didn’t call and when we called the Home Depot the next day we were told that they had delivered it. Obviously that was not true. Home Depot then told us they would take 24-48 hours to look into it. Needless to say we are frustrated and mad at ourselves for ordering from them again, therefore opening ourselves up for this happen to us again.

Now I look back and remember a customer coming in and complains that his order never came on the specified day. The Home Depot employee said (very nicely) “once we take your money it’s no longer our responsibility). I think it’s shameful that Home Depot for hiring these rinky dinky companies to do their delivery while they absolve themselves from the situation.