My furnace stopped working 8:30pm, the Friday of a long weekend, the day before I was to leave on a flight. The dispatcher at Knight Plumbing was able to connect me with George, who was at my house within an hour. George informed me that the control chip for the furnace required replacement. Since the control chip must be ordered, George by-passed the control chip and hooked the fan up to run continuously, so that the house could remain heated while I was away.
George provided an estimation to me for replacing the control chip, as well as an estimation on a new furnace. The initial call-out fee was waived when I agreed to purchase a new furnace.
Six business days later, Kevin installed the new furnace. The installation was professional and complete in one day. The ducts and exhaust pipes are secured neatly out of the way. The site clean upon completion of the job.
I am very impressed with the quick response of Knight Plumbing, their friendly technicians and their professional knowledge.
- Approximate cost of services:
- $6,500.00
- Company Response
Thank you for your review and for choosing Knight. We are happy to hear your experience was a positive one and we hope you enjoy your new furnace for many warm winters. I will pass your review on to George, Kevin and our Service Team. Please call us anytime we can be of assistance. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.