Our water heater died on Thursday night, after some research at Home Stars, called Knight I was able to be second call out arrived at my home 1 Pm. Jay came in put on shoe covers my old tank was done gave me my options. I opted for larger size tank and he was on the job in five mins. Layed out runners up and down stairs completed job tested took pictures of both lit pilots one on furnace one on water heater. Went over the warranty they install top shelf water heaters "John Woods" our last one lasted 17 years. Good work Jay ! Total pro's from first contact to job completion
- Approximate cost of services:
- $1,700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much Dan for taking the time to review your recent Service experience with one of our "Knights". Trying to exceed our client's expectations on every service call is what we do. I will be sure to pass your kind comments on to Jay. Please call anytime we can be of assistance. Thanks again and hope you have a spectacular day. Best Regards. Mark Coffin. Service Manager.