Our furnace stopped working in January 2017 and I decided to go with Knight Plumbing based on their HomeStars rating. We couldn't be happier with our choice. Geoff came by to investigate. He was on time and very professional. Geoff was able to troubleshoot and repair the problem however, after further inspection he discovered some cracks in the heat exchanger of our 26 year old furnace. It was necessary to deactivate the furnace. Geoff laid out a number of options and we came to the conclusion that a new furnace was our best course of action. He was very helpful in helping us find a unit that met our needs and budget. Kevin and Jon came by for the installation. They were on time and very professional. They had budgeted 2 days for the installation and were able to complete it in one. Their workmanship was top notch and they left the house tidy. They took the time to thoroughly explain the work they did and the operation of the new furnace and thermostat. Very satisfied and would recommend.
- Approximate cost of services:
- $4,100.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Our sincere thanks for choosing Knight for your Home heating needs. We also appreciate your feedback. I will be sure to pass your kind comments on to all those involved with your new furnace installation. I will also be sharing them with our entire Service Team. Please call us anytime for any of your heating or plumbing issues and we will be sure to correct them to your full satisfaction. Thanks again and hope you enjoy your new High Efficient Furnace with a warm house for many years. Best Regards. Mark Coffin. Service Manager.