Structube

Furniture
YT
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HomeStars  >  Furniture in North York  >  Structube  >  BAD QUALITY BAD SERVICE
Private User
Private User
Private User reviews Ottawa, ON
0/10

BAD QUALITY BAD SERVICE

I got a sofa-bed last year, and barley used it as it was the most uncomfortable sofa I have ever seen. After 3 months, it was looking like a 20 year old sofa. Most of the buttons popped off, lint balls are all over the sofa, and started sagging from the first day. Since it is in the first year I asked for the warranty, sent them pictures and the receipt of course. After 9 days, they called and told me they will only fix the buttons as the other issues are not covered! Worst quality, worst service, I will never buy from them again!

Approximate cost of services:
$900.00
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Company Response

We're sorry to hear that you are not satisfied with your sofa bed. Please reach out to us if there is anything we can do to assist you!