Structube

I bought the Gramercy sofa, worst piece of furniture I ever purchased. The cushions don't sit on the sofa properly so teeter from side to side. Customer service at the store is awful, they have no authority to make any decisions on there own, so the onus is on the customer to send emails and pictures to some random email with no response without my followup. Then the response was this is 'normal', and I wasn't able to return. It's no surprise they don't stand behind this cheaply made and uncomfortable sofa. Wish I had read these reviews before dealing with Structube. Never ever again!!!