Dealing with Sofaworld has been one nightmare after another. I paid $4,200 for a love seat and 2 Decorest recliners. At the time of the sale, I was assured that these recliners were excellent and that Decorest was an extremely good furniture manufacturer. One of the recliners split in half after 4 months of use and the only thing Sofaworld will do is repair it. I paid a lot of money for these chairs and I am very unhappy with Sofaworld's policies, procedures, after sales service and the quality of the merchandise they are selling.
The love seat did not fit through my front door. So their solution was to remove the bottom of the sofa, bring it in my home in two pieces and reassemble it in my living room. The cost to do this remodelling was another $500. So now the three pieces cost me $4,700.
Never again my friend!
- Approximate cost of services:
- $4,200.00