This is my 4th new home bought from plan directly from the builder. This is the first time working with Zancor, and my experience throughout so far has been very positive results. Nothing is perfect, we are all humans, what really counts is the SERVICE and I can attest to this with Zancor, almost all of the PDI work completed prior to move in, just a couple of minor to the hardwood was not completed which I will be addressing on the 30 day Tarion warranty - not a big issue., but a bit disappointed with the hardwood material as it feels like laminate and the wood finishing strips have been installed higher and is a trip hazard (it's been only 2 weeks , and one strip is already broken . Overall workmanship very good. I have had nothing else but great experience working with the following Zancor representatives:
Design: Katherine Barry, she made my experience very easy, she helped me with making decisions choosing colors, patterns, etc. I am very happy with all the choices.
PDI: Gizelle, she is truly a "tropper" she's got eyes for detail. She made sure nothing was missed, or was not perfect.
Construction manager: Ron, he is go getter only ask and Ron is there with it, always on the ball. He has been very attentive to us, we have had nothing but great sevice from Ron. We were missing the manuals for the thermostat, we called Ron, and in less than 5 min. after Ron personally delivered it to our door.
Overall, great experience with Zancor Homes, you are a great team.
- Company Response
Thank You for the great breakdown in your overall review. We will be looking into the hardwood concerns with the manufacturing company as well as the contractor.