I booked a move from Surrey to Langley and ordered 2 men and a truck. The movers showed up an hour late. The admin person said it was traffic and the movers said they were up late doing a different move and didn't get back home late, so they had a late start that morning; nothing about traffic.
Once the new rate was sorted out, the move went well. The movers were fast and took care of the furniture. I was charged $20/hr for the 3rd guy plus 1 hr transportation time for him to get to the site and then back to the office, which was odd considering that there was no travel charge for the original 2 guys. In the end, I was charged what worked out to the normal rate for 3 guys and a truck. Obviously, 3 guys can move faster than 2, but I want to get what I ordered. In the end the move went well, but it wasn't a very professional start on their part.
- Approximate cost of services:
- $450.00