Cloverdale Moving Vanlines

Moving & Storage
Delta BC V3M 6J1
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Lana Parsons from Vernon
Lana Parsons from Vernon
1 review Vernon, BC
0/10

Cloverdale Moving

These were the worst movers I have ever had. Very rude. They charged over twice their quote and said it was my fault for not knowing how much my stuff weighed. Calculated extra for ferry and taxes when the quote said included. They dropped my computer and then denied it, and lost a desk!! Lots of broken items and very rough handling of everything. Also late dropping off the furniture.

Approximate cost of services:
$5,750.00
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Company Response

This review is extremely exaggerated with false infromation; the coustmers own daughter was at the location and did thank our driver for doing such an amazing job; everything arrived safe and a discount of $1000+ was also provided for a 3 day delay and very minor damage to her computer case; also this delay was due to the fact that the coustmer herself assumed she had only 5000 lbs - we pick-up 2 storage location on a remote island which cost us over $1200 in ferry charges alone; and items from a residence locally which amounted to a total of 10,700+ lbs & we still sent a truck spesifcially for her 3days later just to make her happy. Upon delivery we removed her old washer and dryer from upstairs (at no extra charge)
I am persoanlly at a shock that she would write such false information after the outstanding service we provided; and also there was no desk lost - everything arrived in the exact condition is was received in - and the actual cost of our services was way below indurstry standards - We did ask our client to compare for herself but it seems she is just unreasonable and without reason has decided to make these false statements and accusations.