Mobilia Canada

I bought my very expensive lItalian sectional about 4 years ago now and aside from waiting almost 16 weeks for it (sales asoc. Ordered it backwards first time) the wood stretcher that runs on the underside of both the sofa portion and chaise portion has cracked. You would think they would have researched the max length a stretcher should be for the weight of people sitting. I do not see how it can be repaired. My husband has put blocks of wood under the cracks to support it as it will only get worse. I wonder what the president would say if I sent her the photos? Probably too busy with her "funny" commercials to bother with resolution, but I'm going to try.