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Regency Fireplace Products

Fireplaces
Delta BC V4G 1H4
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HomeStars  >  Appliance Repair in Terrace  >  Regency Fireplace Products  >  Good stove if you can get parts
No parts
No parts
0 reviews Edmonton, AB
3/10

Good stove if you can get parts

Purchased the stove. Good deal. Dealer dis not have the vent. Was told it was Dore t venting. Called 5 store in Edmonton told many stories. Yes it's direct, no its not direct. Some had no idea.
So I call regency. Put on hold. Hung up on. Called again. Put me to order desk, got answering machine.
Finally got technical dept. To get part numbers.
It isn't a direct vent uts a b vent. Regency sells the stove, it is a regency stove but Regency don't sell B Venting. It is a specific vent but Regency can't tell me what specifics or provide a part number.
I would avoid buying a Regency stove.
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Approximate cost of services:
$3,800.00
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