Weed Man - Alberta

Lawn Maintenance
Edmonton AB T6B 2H5
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HomeStars  >  Lawn Maintenance in Edmonton  >  Weed Man - Alberta  >  ADMINISTRATIVE NIGHTMARE!!!!
Private User
Private User
Private User reviews Calgary, AB
0/10

ADMINISTRATIVE NIGHTMARE!!!!

DO NOT USE THESE GUYS UNLESS YOU WANT TO GET SCREWED OVER ON YOUR BILL BY PEOPLE WHO DON'T KNOW HOW TO DO THEIR JOBS!!!

Although their treatment service is OK, the people who run their office are absolute INCOMPETENTS!!! I had them come to my place of residence one year and asked for one years' service - no continuation - even though their contract says their service is continuous from year to year. They came for the one year and stopped. I had them do my rental property under the same premise, and they continued to come the following year. I received 4 phone calls from them telling me they coming by, and 4 times I told them to stop, and they continued to come. After inquiry, there were NO NOTES IN THE FILE saying I wanted them to stop, neither when I signed them up nor when I repeatedly told them. They wanted to charge me a full years' treatment, and although I was will to pay for the first treatment given an "understandable" & potential miscommunication, they will only reduce my bill 50%. Even though I'm paying less than I should, it's absolutely ridiculous that I'm paying anything at all.

Incidentally enough, CBC News reported that the Ontario government investigated Weed Man for bad business practices - see here:
http://www.cbc.ca/marketplace/blog/government-investigation-into-weed-man

Guess they didn't pass the message along

Operations service: 4/5, Customer Service: negative 10/5

STAY AWAY FROM THIS COMPANY!!!!!!!

Approximate cost of services:
$250.00
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