Window City

window city made the windows for my house the were exactly what i ordered and intalation was perfict. the crue cleaned up after complete
I would recomend to anyone that needs windows.

If you care about service, I highly recommend that you NOT buy windows from Wind City. We spent thousands of dollars on putting in their windows. Our bay window in the dining room was defective (manufacturing defective). Window City sent a "repair person" to our house to fix the window (our window cleaners noticed the defect - not Window City). We were promised by Window City that there would be no damage to the brand new windows. In reality we were left with damage all around the window casing from the repair person prying open the window casement with a metal tool and rubber hammer. Window City refused to compensate us for the damage and said that the damage was "minor" and the window worked fine so we should have no problem. Now I'm forced to file a Statement of Claim and call the BBB. Extremely unprofessional and disappointing.

the installer was very good at his work, we were happy with the job done he gave us tips as to how the windows will help in energy saving etc.

Our brand new slider windows are so drafty that when you put your hand beside it there is lots of air leak!! I have paper towels all around it to make it better. I called them and they sent a technician to install weather strip. He said it is a cold and windy day and that is why there is air Leak and windows are not submarines and he has seen worst!!! (how comforting)
The office promised me to install better weather stripping on them but they were waiting for a shipment from Europe (sounds like a made up story). I have been waiting since April.
I think I will pursue something from small claim court. Do not buy product from them. You will not get what you deserve for your money from this company.
The dealer was Canak window and they accepted no responsibity what so ever and said they are efficient and in new homes the dealers install much worst..