Centra Windows (Calgary)

Formerly Supreme Windows (Calgary) Inc
Windows & Doors Installation & Service
Calgary AB T2C 2X8
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Reviews for Centra Windows (Calgary)

Average customer rating:
9.6 10 (418 reviews)

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Joce InCalgary
Joce InCalgary
4 reviews Calgary, AB
8/10

Window Replacement Home Reno

Project was done on time and with no surprises. Very pleasant to deal with staff from start to finish. Great result with heating efficiencies well worth the cost and high quality product.

Approximate cost of services:
$15,000.00
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BC guy in Calgary
BC guy in Calgary
1 review Calgary, AB
3/10

Window

Installed window is good quality. After initial sale the salesperson never returned numerous followup emails or phone calls. .Excuse was on holidays but nobody at your company knew, really? Holidays for 2 months. Partner called to order another product and the GENERAL MANAGER hung up on her. Seems like salespeople here fight for their commisions. STAY AWAY. I guess when you're a family business you can do what ever you like.

Approximate cost of services:
$2,000.00
3 of 3 people found this review helpful.
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Company Response

We believe this to be a gross misrepresentation of actual events, persons and situation(s) and would welcome further discourse in this matter. Please contact our main office at your convenience as we have always worked tirelessly to accommodate all of our clients in a professional, courteous and adult manner. Thank you.

MAC
MAC
1 review CALGARY, AB
10/10

Replaced Doors with Karl Bergen of Supreme Windows Inc.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi Karl,

I just wanted to let you know that our two deck doors have been installed and the two guys who came did a great job, they were very nice and did a very professional job. Duane is used to doing all the renos himself and after the fiasco we went through with our hardwood floors he was a little nervous about having someone come in and install the doors. However, he was totally impressed with the great job the guys did, how friendly they were and how careful they were with everything, not to mention how well they cleaned up. A job well done!

Richard did come the next day and re-keyed all the locks, again another wonderful employee.

All in all a very well done job and we will definitely call Supreme for any other window or door issues we may have.

Thanks for everything Karl,
Marie-Ann Cunningham

Approximate cost of services:
$3,000.00
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Luis in Hawkwood NW Calgary
Luis in Hawkwood NW Calgary
2 reviews Calgary, AB
10/10

Worked with Karl Bergen and Supreme Windows Calgary

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thank you Karl for checking up and leaving a message. We are very happy with the windows and were impressed with the professionalism and the install. Ryan and crew did a great job. I would like to hear your recommendations for updating our front door and window and start planning the rest of the window replacements.
Thanks again,
Luis

Approximate cost of services:
$10,000.00
Any advice to offer fellow homeowners facing a similar project?
Get a few quotes so you can meet with the company representative and get a feel for what type of organization you will be dealing with. Then pick the one you are most comfortable with. Cost shouldn't be your only metric.
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Bonnie & George in Arbour Lake NW Calgary
Bonnie & George in Arbour Lake NW Calgary
1 review Calgary, AB
10/10

All windows replaced Triple glazed with Karl and team

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear Karl,

We wish to thank Supreme Windows for an excellent replacement of all of our main floor windows. Karl, your measurements were perfect and everything went well. Most importantly the custom blinds fit back without any adjustments. We would also like to complement our installation crew of Kevin, Greg and company. They were both friendly and courteous. Their workmanship was very good and they cleaned up all the construction debris. We cannot think of anything that could have made this renovation/replacement better. The new triple glazed windows are a dream and we can already feel a difference in the inside temperature of the house.

We would be pleased to recommend you and your windows to anyone.

Regards,
Bonnie & George White

Approximate cost of services:
$11,000.00
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Barb in Calgary
Barb in Calgary
1 review Calgary, AB
10/10

Kitchen

Service was fantastic. Product was as promised. There was follow up after installation. Overall, my family and I were very satisfied with the servce/products. They are superior to their competition.

Approximate cost of services:
$1,800.00
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Ric
Ric
2 reviews Calgary, AB
10/10

Replaced all windows + 3 Bay windows in home

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi Karl,

Thank you so much for the great service, the personalized attention and more importantly the opportunity to meet and work with you. We are both so very pleased with the windows and honestly, our favourites right now are the bathroom window that opens and the small window at the bottom of the stairs, and these are the smallest. It’s all really overwhelming at the moment, it’s a lot to absorb, but it’s all done – we can enjoy the summer.

Thanks again and best regards,

lizcb

Approximate cost of services:
$0.00
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Amanda in Queensland Park Condominiums
Amanda in Queensland Park Condominiums
1 review CALGARY, AB
10/10

Replaced all windows and door with Karl Bergen of Supreme Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi Karl,
First of all I wanted to thank you. I am very impressed with my windows. Your installing crew, Barry, Al, Jay, and Jason were awesome. They did a great job. They were friendly, efficient, quick and professional. I was also very excited to see that they did a really good job of cleaning up after the windows were installed. From sales to install the process has been very smooth and professional. Everyone has been extremely kind.
I hope you don't mind I have given out all of your cards to friends and relatives looking for windows. If you would like to send some more cards along with my final invoice I would be more than happy to hand them out. I have already had several inquiries from neighbours living in the complex.

Approximate cost of services:
$10,000.00
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Julia in SW Calgary
Julia in SW Calgary
1 review Calgary, AB
10/10

replaced all windows in home with Karl Bergen

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My windows look great and make a huge difference to the appearance of my home. I'm in no hurry for winter to come again, but when it does I am confident that my heating costs will be significantly lower than they have been. Thank you very much!
Yours,
Julia

Approximate cost of services:
$8,000.00
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Al & Mary in NW Calgary
Al & Mary in NW Calgary
1 review Calgary, AB
8/10

window replacements

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our comments related to recent window installations at our home by Supreme Windows. Karl's service fully met our expectations and the information that he provided was very valuable. Supreme's installation crew was very friendly, informative, respectful of our home, highly efficient and provided top quality workmanship.They arrived exactly on time and completed the work in a timely well organized manner complete with thorough cleaned up. Thanks Guys!
Al/Mary McPhail.

Approximate cost of services:
$0.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows (Calgary)

Recognizing the significant potential for growth in Alberta, Centra Windows acquired Supreme Windows Calgary in 2022. This made Centra the largest window installation company in all of Western Canada. We've improved home comfort and increased energy efficiency for countless people across Alberta and BC, and we can do the same for you. We are Employee Owned and operated, celebrated 50 years in business in 2017, and are Calgary's most experienced window and door manufacturer and highest qualified installer. Combined with the company's exacting standards and highly skilled staff, it's no wonder that Centra enjoys such an outstanding reputation in the marketplace.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Custom-built windows and doors provide a prime example of how energy-efficient new technology can be. Our product is manufactured in our Calgary-based state-of-the-art facility. Centra only utilizes premium products for a high-end finish that offers complete performance year-round. Contact us for a free expert consultation and join the Centra Family.
SERVICES
Centra is dedicated to 100% customer satisfaction by providing thorough, detailed quotations, free on-site consultations with our renovation specialists, and full installation services with our professional installation teams. We understand how precious your home is and view every meeting as an opportunity to show you how to achieve maximum results and performance with the best products using extensive knowledge and experience. Call us today and join the Centra Family.
STYLES
Vinyl windows. Patio and entry doors.
SPECIALITIES
NAFS certified products.
WEBSITE
https://www.centrawindows.com/Calgary
YEAR ESTABLISHED
1967
NUMBER OF EMPLOYEES
68
RETURN POLICY
N/C for unused standard product.
PAYMENT METHOD
Any major credit card, cheque, debit or cash acceptable
LICENSES
COR, WCB, Energy Star, CSA and NAFS certified
MEMBERSHIPS
BBB A+ rating
LIABILITY INSURANCE
Yes
DIPLOMAS
Star Metro CommunityChoice Winner 2017, 2018, 2019
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years on Vinyl Windows and 10 Years on Doors. See Our Website for full details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.