Trico Homes Inc

Builders
Calgary AB T2H 0M1
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Trico Homes Inc
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89%

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Reviews for Trico Homes Inc

Average customer rating:
8.9 10 (811 reviews)

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Brian  from Calgary
Brian from Calgary
1 review Calgary, AB
9/10

private home

My family just bought a house from Trico. Trico Homes has made my home buying experience a truly pleasurable one. From the moment my family walked into the Trico Show House to the possession day I was very pleased with Trico's friendliness and professionalism. I would highly recommend Trico to anyone who is looking to buy a new home.

Approximate cost of services:
$500,000.00
1 of 1 people found this review helpful.
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Kim Consaul from Calgary
Kim Consaul from Calgary
1 review Calgary, AB
1/10

Fairmont - Riviera

December 2013, my wife and I bought a spec home in Riviera. From day 1 we've experienced nothing but terrible service. Zero accountability, zero quality control and most annoying of all, nobody has the authority to make a decision.

Although we paid for the house to comply with Built Green Gold specifications, and this is supposedly "Cochrane's first Built Green community", our house is still missing the majority of these items. Trico refuses to answer any of our questions about the missing features. Our basement floor is splitting apart, exterior accent beams are non existent and we ended up with a sliding door at the rear of the house instead of French doors. Trico's response....... Zilch. Nada. Nothing.

To date, my wife and I have had a terrible experience with Trico, absolutely pathetic display.

Approximate cost of services:
$570.00
1 of 2 people found this review helpful.
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Company Response

Hi Kim
We appreciate your feedback and take this very seriously. I have been meeting with the sales manager to discuss your concerns above and understand the sequence of events that lead to this situation. Over the last week Trico Homes has been in contact with you and we will continue to stay in contact until the matter is resolved. Your business is very important to us. Please do not hesitate to contact us at any time.
Sincerely,
Nicole Walker
Customer Relations Manager

Susan Westgate from Calgary
Susan Westgate from Calgary
2 reviews Calgary, AB
10/10

Design Studio

We have had the pleasure of working with Sarah Butt from the Design Studio over the past 10 months. She has been absolutely incredible to work with and we simply cannot wait to see all of our selections come to life when we take possession of our home in a few short weeks. Sarah was kind, courteous and full of recommendations that always had our best interest in mind. Thank you for making our vision of our dream home come to life, Sarah! -Susan and Michael

Approximate cost of services:
$80,000.00
1 of 1 people found this review helpful.
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Javier from Calgary
Javier from Calgary
1 review Calgary, AB
9/10

House

Recently bought a house in the Cranston community, kind of an out of normal situation since the house was almost ready when we bought it (converted into a spec home), so we went in with some level of uncertainty on the actual design and upgrades, etc... The experience couldn't be better handled from Sharon and Carmen (sales reps @ Cranston), always on top of things and making this a stress free experience. We're really happy we bought this house to call home. Definitely a high quality builder.

Approximate cost of services:
$500,000.00
1 of 1 people found this review helpful.
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Darci from Cochrane
Darci from Cochrane
1 review Cochrane, AB
10/10

Produc

Every member of the Trico Homes staff has made our experience fantastic. The sales, quality, service and warranty team members all had a constant theme of great customer service and have gone well beyond what is expected. We purchased a Fairmont show home and are always proud to show off the architecture, design, and quality finishing of the home. Without a doubt, we would recommend Trico to any family as the whole experience has been fantastic. Thank you to the Trico team, especially Erin, Lisa, Shawnee, Bill and Yasmina!!!

Approximate cost of services:
$565,000.00
1 of 1 people found this review helpful.
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Annie from Calgary
Annie from Calgary
1 review Calgary, AB
9/10

House

I had a great experience dealing with Trico. They were super helpful and were very quick to reply to any questions or problems I had. I would refer my friends and family to this builder.

Approximate cost of services:
$470,000.00
1 of 1 people found this review helpful.
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Rishi  from Calgary
Rishi from Calgary
1 review Calgary, AB
9/10

NEW HOME!!!

We had a great experience dealing with Trico, especially our sales agents. They were extremely helpful and knowledgable and were very prompt in replying to any questions we had. I would refer any friends and family to this builder as customer service and final product satisfaction definitely met our expectations.

Approximate cost of services:
$450,000.00
1 of 1 people found this review helpful.
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Virginia Greekas from Calgary
Virginia Greekas from Calgary
1 review Calgary, AB
10/10

spec home

We recently purchased a Trico Manorlane collection home called the Preston. We've lived there for less than a month now and I daily can't wait to get home :) Our home is warm, inviting and stress-free! Just like our experience with the awesome ladies at Cranston show homes - Carmen and Sharon. They we honest, caring and beyond accommodating with us. We were in love with our home from the moment we first saw it and now that we own it we are in love even more. Trico has been by far an amazing company to share this joyous occasion and experience with. Highly recommend to ANYONE wanting a quality home with excellent customer service. :)

Approximate cost of services:
$469,000.00
0 of 1 people found this review helpful.
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Paula from Calgary
Paula from Calgary
1 review Calgary, AB
1/10

Legacy

Customer service is terrible. They don't show they care about your concerns. They're never attentive to your frustrations. We bought our house in May 2013. It's a 1,680 sq. ft. House, so mot big really. There were various delays on the drafting and building sides. Additionally, they took three months to frame the house when it usually takes 1.5 months. We tried talking to them and made us feel as we were worried about nothing and that they should not be rushing as everything was under good timing. Terrible service and they showed no care for us.

Approximate cost of services:
$380,000.00
2 of 2 people found this review helpful.
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Company Response

Hi Paula
On behalf of Trico Homes I apologize for the challenges you experienced. We definitely care about you and I would like to hear more so that we can ensure this does not happen in the future. Also, I would like to know if there is something that requires immediate attention so that I can have the warranty team look into the matter ASAP. Please do not hesitate to contact me at 403-287-9300. I look forward to hearing from you.
Sincerely
Nicole Walker
Customer Relations Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Trico Homes Inc

Since 1992, Trico Homes has built new single and multi-family homes, offering a diverse selection of starter, move-up and semi-estate homes in Calgary, Airdrie, Chestermere, Cochrane, DeWinton and Okotoks. Whether you're looking for a quick possession or something more personalized, Trico’s team of dedicated staff will ensure you’ll find the perfect house to call home.

At Trico, we start every single day with one goal in mind; to deliver incredible life-changing moments. We know Calgarians have choices when buying a home. That’s why we’ve built a company that builds so much more than quality houses.

In the many years since Trico built our first home, our city has grown and so has our love for it. Along the way, we’ve become one of Calgary’s top builders - building over 11,500 single and multi-family homes and earning a reputation for our design, craftsmanship and customer care. Trico has received numerous accolades, including a Platinum member status as one of Canada’s 50 Best Managed Companies, Canada’s Best Workplaces, Canada's Top Small & Medium Employers, and a CHBA Excellence in Housing award. We are also proud to be Western Canada’s first and only homebuilder to become a certified B Corporation.

We’re committed to our industry and our city. We want to make our mark. To become a legacy company. We do more than develop quality homes. We help develop the place we call home.

Trico Homes. The Heart of Homebuilding.®

New Home Builder, New Homes, Condos, Townhomes,
Single-Family Homes, Multi-Family Homes, Apartments, New Condo Projects, New Condo Development, New Communities.

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CATEGORIES
Builders
PRODUCTS
Single & Multi-Family Homes
SERVICES
Homebuilder
BRANDS
Trico Homes
WEBSITE
https://tricohomes.com
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
160
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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