The brand new home with worst experience ever. unleveled Backsplash tile and grouts filling are not equal, scratch in the mirror and disaster details everywhere. They tried to fixing it with no hope and no further action.
- Approximate cost of services:
- $7,000.00
- Company Response
Trico Homes takes feedback very seriously. I believe we spoke on the phone this morning and I will be looking into your concerns. I want to assure you that Trico Homes takes pride in quality work and would not build or leave a home with an unlevel backsplash or grout lines that are unequal. The contractor that performed the installation of the back splash has been working with Trico Homes for over 10 years and they are considered one of the best in the region. All our homes are built with pride/care and our site teams manage the contractors at each and every stage of the home build. We have quality inspections and go through the home in fine detail. We want to work with you to meet and exceed the industry standards. It is my hope that we can explain and define those standards so that you are comfortable with the quality and workmanship of your home. I will be in touch. Nicole Walker, Customer Relations Manager