We had an excellent experience building a new home in Nolan Hill with Trico Homes. From the beginning Carter, Ted and their sales team at the Nolan Hill showhome did a great job of addressing our requests during the planning and building process.
The design center had a wide variety of selections for options and Alex was very helpful when it came to designing our interior.
The entire building process was enjoyable although I wish there were more scheduled walk throughs during building. I was told 4 but I only had 3.
During the pre-possession walk through we found some manuals and packaging materials stuffed inside the HVAC system in the basement. We also found that the carpet on the stairs needed to be re-installed.
After possession we noticed another problem with the installation of the carpet. In our master bedroom the carpet was cut too short on the transition going to the tile in the washroom. I will bring this up with the warranty department.
Overall we are very pleased with our decision to go with Trico.
- Approximate cost of services:
- $600,000.00
- Company Response
Thank you Jon for taking the time to write a HomeStars Review. The community of Nolan Hills is beautiful and a very nice place to live! The sales team are exceptional and are committed to each and every customer. Alex in the design studio is great to work with and has a really flare for design. During construction we have some scheduled visits to your home. The job site can be dangerous and very busy so we want to ensure your safety while the home is under construction. Regarding your carpet concerns... We definitely want to hear about those and will address any issues that you may have. Thank you for purchasing a Trico Home. Please do not hesitate to contact the warranty department at any time. Nicole Walker, Customer Relations Manager.