Bow Home Comfort Systems

Russ and his son were very polite, courteous and respectful of our home. From putting down mats to walk on inside our home to total clean up after the job was completed, they were very professional from the start of the process (providing an estimate) to the end. They insisted the job be done to code and the cost was very reasonable. They provide great service, do the work themselves and stand by their work and products all without the overhead costs of larger companies. We will be calling on them for all our heating/cooling needs from now on.

Started on time , finished in about 6 hours , were very polite and professional.
They answered all my concerns, I will have them back to install a high efficiency furnace ,the unit is running quietly and cold .

They did a great job of removing the old air conditioner, cleaning the furnace and installing the new one. I had asked for it to be raised which was tough for the spot but he managed to do it. Trustworthy, clean, professional and down to earth. Will do business again in the future if/when I need to replace furnace as well. You know when you have found the right people to do the job.

Efficient, friendly, polite. Russ and his son went out of their way to accommodate my schedule, allowing me not to miss any time off work (1 1/2 day job). Extremely pleased with the products and workmanship. I highly recommend Bow Heating and Cooling.

Just had my Furnace and AC unit done by the Bows. They provide a great service. They are an honest father /son team. Best price I could find. I would highly recommend them.

I was very impressed with the prompt service. Russ and Andrew very courteous and completed the work in the time promised. Russ was also helpful in setting up the energy audit and giving me advice.

We just had a new furnace A Goodman. by Russ Bow and his Son
Andrew. The work was done very professional. They wouldn't even stop for a coffee until the job was done. they also installed a new AC unit at the same time ,we are so glad that we chose them over any body else. They do excellent work and a honest price, I would have them again. anytime.

Woke up the morning of December 23 to find that I had no heat. Found Bow Home on Homestars and called them shortly after 8 am. They returned my call less than an hour later and were at my house by 10 am (they had two other non priority service calls that they rescheduled). By noon, I had heat again. This is incredible as it was the last working day before Christmas and not only did they promptly return my call, but they also made me a priority due to the severity of my problem. Russ now has a customer for life. Thank you again for your incredible service!

Last Saturday morning I awoke to find my 16 year old old furnace blowing cold air. Why do these things always seem to happen on the weekend? I was not terribly surprised as it had been unreliable almost since we had it installed back in 2000. Every part had been replaced and had cost us a lot of money. We called the company who had sold it to us and serviced it for 16 yrs. Fortunately for us, they were unable to send a technician until Monday. We saw an ad for Bow Home Comfort in the Londoner,and after checking their excellent B.B.B. rating we gave them a call.
We knew that our old furnace was on borrowed time and did not want to pour any more money into it.
Russ and Andrew were just finishing another job and were at our house within a couple of hrs.
They got the old furnace temporarily going again, but by this time we had decided to have a new furnace installed. Russ went out of
his way to fully explain the govt. rebate process and even arranged for us to have the required energy audit after the weekend. The next morning, our old furnace was at it again and blowing cold air.
Russ actually took time on a Sunday to keep the old thing running for a few days until we could get our new furnace installed. Oh yes, I forgot to mention that since we were buying a new furnace, Russ told us there would be no charge for the two weekend service calls.
By Wednesday we had our new high efficiency Goodman furnace installed. It came with a 10 year warranty, is extremely quiet and efficient and we are delighted with both the furnace and the excellent service provided by Bow Home Comfort.
In this day and age it is truly refreshing to find such an honest and trustworthy business who are committed to their customers. I did not think that they existed anymore. I would not hesitate to endorse this business 100%. In my opinion, you can not find a better heating and cooling contractor anywhere.

Russ and Andrew were very punctual arriving on time before 8am each morning as promised. They layed down drop sheets to protect our floors. They proceeded about their duties of installing the furnace and AC. They worked with no coffee or lunch breaks and completed the job. Their experience and expertise far exceeded my expectations along with accomadating our budget. I will highly recommend their company Bow Home Comfort Systems to all our friends and neighbors. Keep up the good work Russ and Andrew. It was a pleasure dealing with you.George and Connie