Bow Home Comfort Systems

Last Saturday morning I awoke to find my 16 year old old furnace blowing cold air. Why do these things always seem to happen on the weekend? I was not terribly surprised as it had been unreliable almost since we had it installed back in 2000. Every part had been replaced and had cost us a lot of money. We called the company who had sold it to us and serviced it for 16 yrs. Fortunately for us, they were unable to send a technician until Monday. We saw an ad for Bow Home Comfort in the Londoner,and after checking their excellent B.B.B. rating we gave them a call.
We knew that our old furnace was on borrowed time and did not want to pour any more money into it.
Russ and Andrew were just finishing another job and were at our house within a couple of hrs.
They got the old furnace temporarily going again, but by this time we had decided to have a new furnace installed. Russ went out of
his way to fully explain the govt. rebate process and even arranged for us to have the required energy audit after the weekend. The next morning, our old furnace was at it again and blowing cold air.
Russ actually took time on a Sunday to keep the old thing running for a few days until we could get our new furnace installed. Oh yes, I forgot to mention that since we were buying a new furnace, Russ told us there would be no charge for the two weekend service calls.
By Wednesday we had our new high efficiency Goodman furnace installed. It came with a 10 year warranty, is extremely quiet and efficient and we are delighted with both the furnace and the excellent service provided by Bow Home Comfort.
In this day and age it is truly refreshing to find such an honest and trustworthy business who are committed to their customers. I did not think that they existed anymore. I would not hesitate to endorse this business 100%. In my opinion, you can not find a better heating and cooling contractor anywhere.