Bow Home Comfort Systems

Heating & Air Conditioning
662 Lauderdale Ave London ON N5X 1M7
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Bow Home Comfort Systems
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Bow Home Comfort Systems

Average customer rating:
9.8 10 (89 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

R and r a/c unitv

Have dealt with them before. Reasonable cost, and thorough in the job. Also came when promised.

Was this review helpful?
Company Response

Thank you for taking the time to write us a great review. We look forward to dealing with you in the future.

Private User
Private User
0 reviews London, ON
10/10

New Furnace, Air conditioner and HW heater

Russ does fantastic work. He is conscientious and works to do the right job in the most cost effective way. He is there for the big jobs and the small ones.

Was this review helpful?
Company Response

Thank you for the great review. Andrew and I always look for ways to give our customers the best value for their dollar.

hsemchi
hsemchi
1 review London, ON
10/10

Furnace, air conditioner replacement

Russ and Andrew are professional, honest and hard working. I would trust them with anything.

Was this review helpful?
Company Response

Thank you for the great review we really appreciate it. Andrew and I feel honesty is the best policy and that's what are customers deserve

Private User
Private User
0 reviews London, ON
10/10

New Furnace Purchase and Installation

My 33 year old furnace needed replacing. Bow Home Comfort Systems provided a quote, timely service and installation of my new Goodman furnace. Russ and Andrew are just genuinely kind. They wore protective personal equipment during Covid-19. They left the work area clean. They were not annoyed by my needy puppy. I was so pleased with their work and highly recommend this company. You will not be disappointed.

Was this review helpful?
Company Response

Thank you for taking the time to write us a great review we really appreciate it. Your puppy was a joy for us.

J in Saint Thomas
J in Saint Thomas
0 reviews Aylmer, ON
10/10

Awesome Experience

They are a father and son duo, very knowledgeable and professional.

I previously had an issue with my a/c and had a local shop check it out. They weren’t able to figure out what was wrong with it and I had to suffer through the heat waves and expensive hydro bills until I was referred to Bow Home Comfort Systems by a co-worker.
Russ and his son got it up and running in no time and it is working like a charm now!

Will be recommending them to all my family and friends!

Was this review helpful?
Company Response

Thank you for taking to give us a great review. We're glad to hear everything is working with your AC.

Private User
Private User
0 reviews London, ON
10/10

AC install!

Bows Comfort is an amazing company with even better customer service. They are a father son team that worked hard all day and explained what was happening the whole time. A storm window was broken during installation and they have worked tirelessly to get our window fixed. Constant communication made us feel very safe. Would highly recommend

Was this review helpful?
Company Response

Thanks for the great review we really appreciate it. The window should be ready very sorry and again we're sorry for the inconvenience this might have caused you

Jack
Jack
1 review Dorchester, ON
10/10

Furnace installation

Russ and Andrew did a super job In installing a new furnace in our home. I highly recommend them in fact my daughter and son call them when they have any issues re heating and cooling .

Very Honest and Reliable
Jack Hammond

Was this review helpful?
Company Response

Thanks for referring us to your family we are very happy to help out with yours and their issues. We also appreciate you taking the time to write us a great review

HomeStars in Toronto
HomeStars in Toronto
1 review London, ON
10/10

Great Service. Very professional.

Already Recommended Bow Home Comfort to Good friend. His AC crapped out yesterday. Very happy with my choice

Was this review helpful?
Company Response

Thank you for your great review and referrals we really appreciate it

John & Karen H in London
John & Karen H in London
0 reviews London, ON
10/10

New Water Heater + Gas Furnace & Air Conditioning annual service

Russ & Andrew are very punctual and wearing all the necessary ppe due to Covid 19. They took no breaks and didn't stop working during their entire visit. They used drop sheets to prevent any spills on our floors as they lugged a new water heater in and the old one out. When they finished they left the work area with zero dirt or trash. They did a very thorough job on servicing our equipment. Far more than the two previous service companies who have performed our annual service. We live in a condo community and I will be recommending Bow Home Comfort to all of our residents. Thanks, Russ & Andrew. Your professionalism in times of the pandemic really stand out.

Was this review helpful?
Company Response

Sorry for the late response to your review. We really appreciate you taking the time to write us a great review

George Mathew in London
George Mathew in London
0 reviews London, ON
10/10

AIR CONDITIONER INSTALLATION

Russ from Bow Home Comfort Systems installed my new air conditioner in 2019 and they did an excellent job. They are very efficient and their price is reasonable. I will recommend their services to others.

Was this review helpful?
Company Response

Thanks for the taking the time to write us a great review George. We really appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bow Home Comfort Systems

BOW HOME COMFORT SYSTEMS HAS OVER 25 YEARS OF EXPERIENCE INSTALLING AND SERVICING HEATING AND COOLING SYSTEMS.

We strictly service residential customers, allowing us to focus on the things that matter most to homeowners: quality work done right the first time.

Russ Bow, owner of Bow Home Comfort Systems, has been taking care of any customer that comes his way since day one. He puts pride into his work, where he can truly show his customers how much he appreciates their business. Russ’ son, Andrew, also works for Bow Home Comfort Systems.

Russ has his gas and air conditioning tickets. Andrew holds his gas ticket. Bow Home Comfort is fully insured, and can also offer Ontario Power Authority rebates on applicable purchases.

Russ and Andrew always tell their customers to be wary of those who condemn your home comfort system. They know a fix is usually at hand, and they are happy to help their customers get a few more years out of their appliances before replacing. They know you have a budget and do what they can to suit it. Additionally, they put their efforts into the little things that separate decent work from fantastic work, like:

Using drop cloths to prevent a mess
Performing their work neatly
Respecting their customers’ homes
Putting customer satisfaction above all else
Bow Home Comfort respects you and your home – this isn’t just another job. There are no salespeople, no warehouse, and no ad campaigns. Just honesty and respect, at your service.

Contact us for a free consultation. We would love to hear from you!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
RESIDENTIAL FURNACES, CENTRAL AIR CONDITIONERS,GAS FIREPLACES AND GAS LINES
SERVICES
REPAIRS AND MAINTAINCE ON ALL MAKES OF RESIDENTIAL FURNACES AND AIR CONDITIONERS
BRANDS
GOODMAN, AIRE-FLO, CONCORD, ARMSTRONG, AIREASE, ETC.
WEBSITE
http://www.bowhomecomfort.ca/
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
chEque, CASH, VISA, MASTERCARD, SNAP FINANCIAL
LICENSES
yes
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 TEARS
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.