Bow Home Comfort Systems

Heating & Air Conditioning
593 Willowdale Avenue London ON N5X 1J2
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Bow Home Comfort Systems
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95%

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Reviews for Bow Home Comfort Systems

Average customer rating:
9.8 10 (57 reviews)

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karl.makuch
karl.makuch
0 reviews London, ON
10/10

A/C installation

Replacement of old ac unit with a new Goodman model. Removal of old unit as well along with new lines

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Company Response

Thanks for taking the time to write us a great review Karl. We really appreciate your business and hospitality. If you have any questions or concerns in the future please feel free to contact us

Mark a.
Mark a.
1 review London, ON
10/10

AC Purchase and Install

Russ and son are everything you look for in a company - no pressure sale, gave us exactly what we were looking for, arrived at the exact time/day promised, meticulous install, cleaned everything up and left the place in better condition than when they arrived. Our family couldn’t be happier.

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Company Response

Thanks Mark. We really strive to deliver exactly what we promise and always treat our customers and their homes with the utmost respect. We couldn't be happier that we achieved that for you. If you have any questions or concerns in the future please don't hesitate to contact us.

Mike
Mike
1 review London, ON
10/10

Central Air

Father & Son business. Very professional from start to finish. Great workers, great product, reasonably priced. Highly recommend!

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Company Response

Thanks for the great review Mike. We really appreciate it and your business.

billygunadie
billygunadie
1 review London, ON
10/10

Bow Home confort Heating and Cooling System

After Russ and Andrew, father and son team came to assess our Furnace, they gave a quote, and price agreeable. I text them that I would be free Tuesday April 9 from morning up to 3:30. They called me that they will start working before 8:30am. On that Tuesday about 8:30 they showed up in front of our door.
I opened the door and they start laying dripped cloth to protect the floor, till close to the Furnace located in the basement. They worked with no hesitation and precise operation in team work manner, dismantling the old Furnace, all the tools line uo in the right spot. In with the metal work, and like the work of magicians, by 1:45pm they tested the Furnace.. run like a charm .. quite.. Goodman GMEC96 series.. temp reached 21deg C....

The house is warm and quite, thanks to the Father and Son team... Russ and Andrew Bow... keep up a great job...

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Company Response

Thanks for taking the time to write us a great review. We really appreciate it and your business.

Private User
Private User
Private User reviews Toronto, ON
0/10

Igniter on Furnace

He broke two ignitors trying to replace my ignitor and spent too much time on it. 3 months later the ignitor broke again. He said there was no warranty and I had to pay him MORE money to ask him to come and get it fixed. He said that he would come to take a look but never came. Terrible service. I would recommend if you want to get ripped off.

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Company Response

There obviously was a misunderstanding as to when I was coming by to fix your 25 year old furnace that I repaired 6 months ago. When we spoke on Saturday afternoon I mentioned that I didn't have an igniter in stock and that I would pick one up Monday morning and come by to check it out. Monday morning I picked one up but I noticed your review on Google and it appears that you had it repaired already. I'm glad the igniter that I installed 6 months ago worked great through the winter that was brutally cold at times and I do feel that there could be another issue with your furnace since it is 25 years old and l wanted to check out that out Monday morning as well. I did check with the manufacturer of the universal igniter and they said that it was past its warranty period but I was still willing to work something out with you.

nakhlejack
nakhlejack
1 review London, ON
10/10

Thermostat installation

Very professional and efficient. Knowledgeable about the work they’re doing and would definitely recommend them.

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Company Response

Thank you for taking the time to write us a great review we really appreciate it Jack.

Heslop one  in London
Heslop one in London
1 review London, ON
10/10

Furnace update

Russ and andrew thank you for your excellent service you will be highly recommend for your professaly exccuted workmanship . They tarp the path from the front door to the furnace room in the basement. Clean and warranty is over and above thanks again Tim Heslop.

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Company Response

Thanks Tim for your review of our business we really appreciate it. We take pride in providing neat professional workmanship. If you have any questions in the future please don't hesitate to call us.

bechard77
bechard77
1 review London, ON
10/10

Furnace and air conditioner installation

Russ and Andrew were fantastic from start to finish. They came out to the house in advance to help us select the right equipment for our home and took the time to explain exactly what we needed and why they were recommending what they did. When installation day came, things went very smoothly. They took the time to put drop sheets throughout the house where they would be walking and treated our home as if it was their own. When they were done, you almost would not have known they were there as they did extensive cleanup in the basement around the worksite. After the install was complete, they took the time to teach us about our furnace and air conditioner to make sure we were comfortable using it so we could get the most out of our investment. A great experience all around and I would recommend them to anyone. A special tip for pet owners, Russ and Andrew are fantastic with pets so you don't need to worry about keeping your fur babies locked away while the work is being done.

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Company Response

Thank-you for taking the time to write us a review. We really appreciate it. If you have any questions or concerns please don't hesitate to call us. I'm sorry it took so long for me to respond back to you as I was having difficulty accessing my Homestars page. Andrew fixed that for me.

47jellybeen
47jellybeen
1 review Montreal,
10/10

New Air conditioner and Furnace

Updated original equipment. Very professional installation by Russ and Andrew. Tarped the floor and cleaned the work area. The job is very professional looking. Very satisfied with the whole project.

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Company Response

Thank you for taking the time to write us a review we really appreciate your business

Miguel G.
Miguel G.
1 review London, ON
10/10

New Furnace ( Goodman ) On Sept. 10 / 2018 Also repaired A/C.

Excellent. Gave Us advice. Used materials up to City Bylaw. Activated Warranty. Cause the least possible cuts on ceilings when installing exhausting pipe to outside of our home. Thanks Ross and Andrew.

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Company Response

Thanks Miguel for choosing us to install your new furnace. we really appreciate your business

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bow Home Comfort Systems

BOW HOME COMFORT SYSTEMS HAS OVER 25 YEARS OF EXPERIENCE INSTALLING AND SERVICING HEATING AND COOLING SYSTEMS.

We strictly service residential customers, allowing us to focus on the things that matter most to homeowners: quality work done right the first time.

Russ Bow, owner of Bow Home Comfort Systems, has been taking care of any customer that comes his way since day one. He puts pride into his work, where he can truly show his customers how much he appreciates their business. Russ’ son, Andrew, also works for Bow Home Comfort Systems.

Russ has his gas and air conditioning tickets. Andrew holds his gas ticket. Bow Home Comfort is fully insured, and can also offer Ontario Power Authority rebates on applicable purchases.

Russ and Andrew always tell their customers to be wary of those who condemn your home comfort system. They know a fix is usually at hand, and they are happy to help their customers get a few more years out of their appliances before replacing. They know you have a budget and do what they can to suit it. Additionally, they put their efforts into the little things that separate decent work from fantastic work, like:

Using drop cloths to prevent a mess
Performing their work neatly
Respecting their customers’ homes
Putting customer satisfaction above all else
Bow Home Comfort respects you and your home – this isn’t just another job. There are no salespeople, no warehouse, and no ad campaigns. Just honesty and respect, at your service.

Contact us for a free consultation. We would love to hear from you!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
RESIDENTIAL FURNACES, CENTRAL AIR CONDITIONERS,GAS FIREPLACES AND GAS LINES
SERVICES
REPAIRS AND MAINTAINCE ON ALL MAKES OF RESIDENTIAL FURNACES AND AIR CONDITIONERS
BRANDS
GOODMAN, AIRE-FLO, CONCORD, ARMSTRONG, AIREASE, ETC.
WEBSITE
http://www.bowhomecomfort.ca/
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
chEque, CASH, VISA, MASTERCARD, SNAP FINANCIAL
LICENSES
yes
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 TEARS
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.