New Home Build with Sterling Homes Group
When I saw in the newspaper that Sterling Homes was no longer number one for customer service from the JD Power & Associates survey I was overjoyed! This company is an absolute joke. They treat their customers like garbage. The Vice President of Sales and Construction have left my wife in tears on numerous occassions when we have asked for clarification or want something moved. It all goes back to the inexperienced, unqualified employees who work in the showhome in Sage Hill. They constantly gave us conflicting answers and we are still paying the penalty for these mistakes 6 months later. Customer service is not valued to any of their employees. I have told every single person I know not to build with Sterling and I will continue to tell interested buyers how terrible of a company they are. Do yourselves a favor and build with anyone else in this City.
- Approximate cost of services:
- $625,000.00