Hired Citadel to replace our shingles. 1 week after they finished we experienced water leaking into the house. Guy showed up the next day and put a crap load of tar along 1 seam of the roof. Again, had water dripping in every time it rained. Owner (Dave) would not return emails, calls and even a hand written letter until we threatened to go to BBB and look at legal action. then he proceeded to say we didn't know what we were talking about and it wasn't caused by his workmanship. Had 2 roof inspectors perform inspections and even 2 other roofing companies and they were able to find the problem instantly, but he still refused the honor his work. Finally hired another company to perform the repairs (as he just kept dodging us) and took legal action. Damages were awarded to us by the courts, but again, he refuses to communicate with us and has not paid a single $ of what the courts awarded us. Stay away, unprofessional and does not honor his workmanship.
- Approximate cost of services:
- $5,500.00