Ordered a door with a baked paint work door paint started to bubble after 30 days. Took 7 weeks for them to come back with a replacement door that was not the same as one ordered. Was told was virtually the same door and that they were doing me a favour putting the hardware back on the replacement even though the door needed to be replaced because of their defective product. Told don't carry that door anymore so either take the similar one and I will have to pay to get the hardware back on or I am stuck with that door. Had intended to outfit the remainder of my house, have now cancelled my order for garden doors and will now use another window door supplier for the remainder of my house. Very poor customer service and attitude after you have paid and stuck with the product would not recommend them at all. Lots of other suppliers out there that want your business and want repeat business and stand by their product. Guess some companies just don't get that word of mouth is still the biggest means of advertising.
- Approximate cost of services:
- $3,500.00