East Saint Paul
Purchased 2 Single xl twin mattresses with adjustable and king size frame .
September 23,2023 a warranty technician named Xavier came to the house to check the sag on the mattress purchased in Jul2021. He said the sag is 3/4 of an inch in order for your warranty it needs to be 1 inch. Call back in a few months and ask for me I will come back .
I called and lo and behold no customer service anymore. You call the 1800 and speak to someone and they tell you youre not getting a technician, you cant speak to the manager that told you this 3 months ago .. So you have a warranty but try to use it .
- Approximate cost of services:
- $10,000.00
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