After booking a move with Ken, he sub-contracted the job without my knowledge or consent. They damaged both my piano and floor. Ken initially told me that he would take full responsibility, but then abruptly changed his story and said that the damage was pre-existing (despite clear evidence to the contrary). He asked me to file a claim with his insurer, who (after thinking about it for 2 months) refused to pay because the damage was done by the other company and not him. When I followed up with Ken for payment after getting refused by his insurer, he accused me of extortion and harassment, then cut off communication.
Additionally, he moved my treadmill on a separate day, yelled at me in front of my guests and neighbors because he was unable to complete the move, then left me stranded with my treadmill in my backyard. (To be fair, he didn't charge me for it.)
- Approximate cost of services:
- $300.00
- Company Response
You've been dishonest from the beginning of our dealings and you're being dishonest now. I've had to contact the police due to your harassment and bullying! You're an opportunist trying to take advantage by trying to have us repair a pre-existing damage on a badly beat up piano and that's why the insurance company said no. Now that you've been denied you're trying to attack my reputation so I will be seeking legal representation to address this.