I have bought a few new-build homes. My purchase with Country Glen Homes went particularly smoothly. There will always be delays, having so many trades working together on these projects, but these were minimal and I was always kept informed if there was a change in schedule.
My deficiency list was much smaller than with other builders and was also dealt with speedily, expertly and with a smile.
The site supervisor and customer service people were so friendly that I almost wished they would have to call me more often!