Windows & Doors Installation & Service review in
Sherwood Park
Noticed a crack in the window..previously had a cracked window with Durabuilt replaced at N/C after a year now being told this will cost approx $800 as stress/pressure cracks are not covered this was not in our paperwork?
The house is over 40yrs should not have this problem. Waiting for the outcome as I'm willing to pay the $220 labor but not the glass...
- Approximate cost of services:
- $9,000.00
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- Company Response
Hi Cindy, thank you for expressing your concerns. Our pressure cracks are warrantied for one year, so according to your post it should be under warranty. Please reach out to me at marketingsupport@durabuiltwindows.com and I will investigate to see if we can come to a solution - I look forward to helping you out!