Comfort King Windows & Doors Ltd

Windows & Doors Installation & Service
1521 Sieveright Road Ottawa ON K1T
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Windows & Doors Installation & Service
Comfort King Windows & Doors Ltd
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89%

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Reviews by rating (past 12 months)
Best of 2017 winnerBest of 2017winner

Reviews for Comfort King Windows & Doors Ltd

Average customer rating:
9 10 (47 reviews)

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Susanne in Ottawa
Susanne in Ottawa
1 review Ottawa, ON
10/10

Front and patio doors

This was our first experience with Comfort King and it won't be our last !... Aldo was knowleagable, courteous and efficient in guiding us through the order/purchase process... the products were delivered in the timespan promised... then installers, Jesse, Dustin and Tim did a phenomenal job with both our new front and patio doors... they worked in a timely and diligent manner... a very effective team !... a personable crew indeed ! ... we highly recommend your products and company !

1 of 1 people found this review helpful.
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Frank in Ottawa
Frank in Ottawa
1 review Ottawa, ON
10/10

10 Windows

Professional job, the salesperson was courteous and extremely knowledgeable, really helped us make our selections easy. The installers showed up on time and did a great job, no problems and very friendly. We are very satisfied, the new windows make an extremely noticeable difference. We highly recommend this company.

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Two new windows

Excellent service from salesperson and installers. They even vacuumed when they were done! They arrived on time, no problems, windows work great and look great. Bill and Kyle were great workers -- highly recommend!

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Gerard in Gravenhurst
Gerard in Gravenhurst
1 review Gravenhurst, ON
10/10

bay window

Excellent product, top quality. Installers did an amazing job even though it was installed in January. Arrived at time stated, the job took close to 8 hours. Evaluated where the all the rot and mildew was coming from, did all the repairs, especially on the outside. Everything was picked up, cleaned, couldn't tell they were even there, except for a brand new window! We are very impressed and happy with the results. Will definitely go with Comfort King again for our replacement window or door, and recommend to everyone.

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Private User
Private User
Private User reviews Embrun, ON
10/10

Window installation

We had researched a number of companies and decided upon Comfort King. Athena's professionalism and knowledge made it an easy process. She provided us with many options and answered all our questions. The installers were also very professional and courteous and completed the 12 window job in 2 days. There was some confusion regarding getting a replacement crank handle but within 24 hrs of contacting Athena the issue was resolved to our satisfaction. We were very pleased with the service and product.

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Company Response

Hi, Thank you for the very kind words and comments. We all greatly appreciate your thoughts and we have just surpassed the 50,000 customers volume in our 43 years of the window and door business in Ottawa. We hope we will have 43 more years, and we intend to go well beyond the 100,000 customer mark in the future. Thanks again, Pat Hunter.

Private User
Private User
Private User reviews Ottawa, ON
10/10

10 Windows and a Patio Door

My husband and I, would like to express our appreciation for the amazing work done by Jesse and his team. Great team dedicated to their job. Organized, efficient and polite. They were also super clean for such a dusty job. Tarps were laid down, and at the end of the day, everything was picked up and cleaned up.
We love our new high efficiency windows! Not only are they beautiful but I will never have to use a toothbrush again to clean the rails, because there are no rails.
Absolutely impressed with Comfort King. Everyone we dealt with was very professional and courteous. Would highly recommend without hesitation Comfort King to anyone looking for an excellent product. Thanks again. A+

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M Irvin
M Irvin
2 reviews Ottawa, ON
10/10

6 new windows installed on front and back of home.

Excellent product and well presented at both in home consultation and follow up viewing at the home store. Installation crew was very hard working,efficient, thorough, professional and exacting. Would not hesitate to recommend or use them again ourselves. Job extremely well done! Highly satisfied.

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Private User
Private User
Private User reviews Ottawa, ON
10/10

The best company to work with

The service is professional, pleasant and responsive. The sales person Athena is amazing and great to work with.

I will not hesitate to refer this company to anyone who looks for a great window company

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Company Response

Thank you very much, we all are working 6 days a week to catch up with the Green-On disaster. We really appreciate your comment.

Private User
Private User
Private User reviews Ottawa, ON
10/10

windows

My salesperson, Paul Gray, was excellent. He explained my options and always answered email inquiries within minutes. The installation crew (Steve and Kurt) were also excellent. On time, clean, friendly and installed 5 windows without any damage to existing frames. I'm very happy with both the product and the service.

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Company Response

Thanks very much. Your kind words make all the difference and I always pass these comments to all of the employees. They love it.

Reuben in Ottawa
Reuben in Ottawa
1 review Ottawa, ON
0/10

A Terrible Experience

I ordered my windows more than six months ago. I was given an eight week timeline. About three weeks ago they finally called to schedule installation, but when they showed up thet only had half of my windows. It turns out that someone at their warehouse broke the other half. Of course no one thought to tell me this. Now it's mid October, the Green Ontario rebate deadline is looming, and there is no sign of the rest of my windows. The company has not even sent me the paperwork for the windows that have been installed, as I requested, so that I could at least get part of my rebate. As it stands, it looks like I will miss out on a $4500 rebate. Through all of this, the company had refused to take any responsibility, had demonstrated extremely poor communication, and has offered me no compensation. They talk a good game about customer service, but that's as far as it goes. Choose a different company!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Comfort King Windows & Doors Ltd

Comfort King has been trusted with more than 100,000 professional installations of windows and doors for over 40 years. We have earned the respect of homeowners all over the Ottawa region, from Kanata to Orleans and Rockcliffe to Manotick.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Doors, Sidelights, Patio Doors, Garden Windows and a very full selection of wood window and door products
SERVICES
Supply and installation or supply only of quality windows, entry doors and patio doors as well as siding.
BRANDS
Armor Windows & Patio Doors, Strassburger Windows & Patio Doors, WeatherSeal Windows, Portatec Entry Doors, EntryGuard Entry Doors, Dorplex Entry Doors, Sierra Pacific Wood Windows & Patio Doors, Kaycan Siding.
STYLES
Casement Windows, Awning Windows, Single & Double Slider Windows, Single & Double Hung Windows, Bay Windows, Bow Windows, Fixed Windows, Entrance Doors, Sidelights, Transoms, Patio Doors, Greenhouse Windows.
SPECIALITIES
From our over 40 years in the window and door industry, we have a vast knowledge of CUSTOM design to enhance your home. We can make your home go from plain to special to spectacular.
WEBSITE
https://comfortking.ca
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash
LICENSES
Carpentry
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Arch. Tech.
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$1,000 approx.
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime
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