Canadian Appliance Source

Appliance Retailers
Toronto ON M9W 1B6
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Write a Review

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HomeStars
Appliance Retailers
Canadian Appliance Source
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87%

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Reviews by rating (past 12 months)

Reviews for Canadian Appliance Source

Average customer rating:
8.6 10 (4854 reviews)

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Gary
Gary
0 reviews Toronto, ON
8/10

Washer and dryer

Installation team with the washer had difficulty installing second team installing the dryer with the pedestal were quick and knowledgable
The biggest problem was notification when the product was in I was notified by email and by phone a month earlier when the product wasn’t in but asking me for a delivery time and then when the product was in I was called again talk to somebody in Montreal and they hung up in the middle of the conversation just a suggestion it would be a lot easier if one entity would contact the customer

Approximate cost of services:
$4,000.00
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Company Response

Dear Customer,

Thank you for your wonderful feedback!

Thank you for choosing CAS as your appliance retailer!

Kind Regards,

Bob
Bob
0 reviews Toronto, ON
10/10

Great Fast Convenient

Ordered the washing machine, (it was in stock) and arranged delivery for the next week.
Driver phoned at 8:30 am and arrived on schedule. Carried machine up one flight of stairs, installed in 10 or 15 my minutes. Took the iodine away and they were finished.
Had a load going 5 minutes later. Big tub, easy controls , quiet process.
Great product great service

Approximate cost of services:
$1,000.00
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Company Response

Dear Customer,

Thank you for your wonderful feedback!

Thank you for choosing CAS as your appliance retailer!

Kind Regards,

LoraMcMillan
LoraMcMillan
3 reviews Kinmount, ON
10/10

Great service

Purchase was great, customer service was very much a priority for Brandi - she was amazing. Delivery was flawless. A truck tracking app so I could watch the truck on its way to me. The delivery guys were so polite and very helpful. Took extreme care of the appliances and install the stackable washer and dryer in minutes.

Approximate cost of services:
$8,000.00
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Company Response

Dear Customer,

Thank you for your wonderful feedback!

Thank you for choosing CAS as your appliance retailer!

Kind Regards,

Paulo in Montréal
Paulo in Montréal
0 reviews Gatineau,
0/10

Never have what they say they have in stock

They always have the items in stock when you buy and pay them at the time of delivery they don’t show up and you check why then they Covid is to blame for the delays and that the items we ordered are not in and they estimate they will arrive soon but they ask you to pay in full anyway…want a refund instead, they make you work for it and make you wait and wait…terrible service and terrible company stay away…

Approximate cost of services:
$7,000.00
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Company Response

Hello,

Thank you for your review.

We would like to apologize for the delay with your appliance. Due to manufacturer production delays across North America, there have been many appliance shortages.
It is important to note that you can re-select with a compatible model that is in stock.

Thank you kindly,
CAS

Karen in Toronto
Karen in Toronto
1 review Georgina, ON
10/10

Kitchen and Laundry appliances

My rep got me a good deal on 6 appliances and kept in touch. I compared costs against others and got best deal. Despite delays due to backordered situation , my rep Josh kept me informed. Got 4 appliances and awaiting last two appliances.

Approximate cost of services:
$10,000.00
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Company Response

Dear Customer,

Thank you for your wonderful feedback!

Thank you for choosing CAS as your appliance retailer!

Kind Regards,

Frank
Frank
5 reviews Toronto, ON
10/10

Appliances procured and delivered (2 stoves, 1 dw and 1 fridge)

Great and attentive service by Salesperson on Dufflaw.
Delivery on time and delivery folks were courteous and attentive. Seamless delivery. Would and have recommended CAS to friends and family. Price match and better. I and my immediate family have procured numerous appliances from CAS.

Approximate cost of services:
$4,000.00
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Company Response

Dear Customer,

Thank you for your wonderful feedback!

Thank you for choosing CAS as your appliance retailer!

Kind Regards,

Private User
Private User
Private User reviews Toronto, ON
9/10

Purchase of five appliances

I needed to replace old worn out appliances and settled on CAS as the preferred provider. Their showroom was very convenient and made it easy for me to ensure the appliances I selected would fit into my residence.
The sale representatives we very helpful and their system of ordering appliances was very thorough and easily completed.
From purchase to delivery and set up was three days. The delivery associates were punctual to the time given for delivery. They were very careful with handling all the appliances and ensuring that my residence was not damaged.

Approximate cost of services:
$8,000.00
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Company Response

Dear Customer,

Thank you for your wonderful feedback!

Thank you for choosing CAS as your appliance retailer!

Kind Regards,

Mikey in Toronto
Mikey in Toronto
4 reviews Toronto, ON
10/10

Great experience start to finish

Shopped online call me to help with a search for a specific sized gas dryer. He gave me the few options i was unable to find and worked with me to get a good price. Delivery guys were awesome and made it great.

Approximate cost of services:
$1,200.00
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Company Response

Dear Mickey,
Thank you so much for choosing our online service to purchase a new dryer. We're pleased that you had no problems with it.Thank you for reviewing our team and letting us know how they performed.

Respectfully,
CAS

Arthur in Toronto
Arthur in Toronto
9 reviews Toronto, ON
10/10

Great experience from online purchase to quick delivery!

Washer/dryer buy. Great website, easy to navigate and purchase. Lots of communication and the delivery guys were very polite and careful, thank you. Will purchase from them again for sure✅.

Approximate cost of services:
$2,300.00
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Company Response

Dear Customer,

Thank you for your wonderful feedback!

Thank you for choosing CAS as your appliance retailer!

Kind Regards,

Private User
Private User
Private User reviews Toronto, ON
10/10

Washer/Dryer

The sales person was knowledgeable and quick with my many questions, which I appreciated. The delivery/install was smooth, even after they noticed I was missing a part. They quickly figured out a solution and I am so appreciative of their extra effort.

Approximate cost of services:
$2,000.00
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Company Response

Dear Customer,

Thank you for your wonderful feedback!

Thank you for choosing CAS as your appliance retailer!

Kind Regards,

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Appliance Source

With well over hundreds of household appliances shipped daily, fully stocked showroom, and a mega warehouse to keep our inventory fully stocked, we are currently one of the largest retail suppliers of household appliance throughout Canada. Our success has been built on a simple principle: take care of every customer ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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