Canadian Appliance Source

I bought a GE Range and was promised that it would be ready for pickup on Monday from CAS Ottawa. Monday was the last day my contractor was available for pickup and installation. My contractor was finishing up some renovation work in my kitchen. I had explicitly explained the crunch situation to the sales rep Dan before I made my full payment. He had assured me that the range would arrive on Monday. It did not arrive on Monday, my contractor left and I had to hire another contractor to pickup and install the range on Wednesday. Dan had assured me that he would talk to his Manager and arrange some kind of credit to compensate my additional cost. He never responded to my calls and did nothing to compensate the extra cost I had to incur. I am an unhappy customer.