Canadian Appliance Source

Recently did a home reno including updating kitchen appliances and after some research my wife settled on the new Maytag fingerprint resistant series. I did all my research on line and determined that C.A.S Ottawa had the best prices for all 3 units. Contacted Mathieu L. on the phone and completed the transaction easily over the phone on Black Friday. We also needed a new range hood fan which my wife wasn't sure which one she wanted so we went into the store and met with Mathieu who as very knowledgeable about the different products and recommended an excellent option which matched the Maytag units and was high quality. This was easily added to our order and all the units arrived on Dec. 22nd as planned. Very well run delivery program you get a call the day in advance with your 3 hour window and on the day of you get a call an hour before. Unfortunately the delivery guys discovered a hole in the refrigerator which rendered it unusable. Given the timing I figured that we were going to have to live with the old fridge however Mathieu told me that he didn't have any in stock until early Jan. however had some contacts if I was OK with purchasing from someone else and getting a credit afterwards. Mathieu called me back in 30 minutes with a competitor / friend that had the unit in stock and could deliver next day. I completed the transaction and have a all new appliances in the kitchen and a happy wife. I really appreciate dealing with businesses who empower there employees to be problem solvers and recognize that customer service is what ensures success.