Sofa, bar stools, coffee table
Just made my 4th purchase from them, and every time I was a very satisfied customer. They exceed my expectation of 100% good service by 50%! Their store has something to everybody, service people are nice and informative and will make every purchase a realy nice one! In addition, they serve a coffe and a cookie to everyone who is at the store (near the reception desk).
Ordered an item with a missing 1 screw; happen sometimes.... received all metal parts required to assembly this item and 2 days later a phone call from them if everything was okay?
Their selection is good, and prices are average, but.....almost every day/weekend they have a special, such as no both taxes, or 10% off, etc., so you get someting as a deal. Delivery of my 2 sofas were on time and delivery people were nice and polite, and they cleaned after!
Strongly recomendation of this store to all my family and friends; too bad for them they have a bit different taste for furniture.
- Approximate cost of services:
- $3,500.00
- What could this company do to improve their services?
- Provide some catalogs available to people, improve reception service, offering a tea in addition to coffee.
- Any advice to offer fellow homeowners facing a similar project?
- must see this store before you go somewhere else, ask for David Lim - my favorate sales person there.