I called MacKenzie Plumbing & Heating when I noticed my water heater was leaking. They came to look at it and replaced it. It was replaced free of charge as I rent my water heater from MacKenzie. I was expecting to have to pay because at my other house when my rented water heater developed a leak, I was charged an installation fee and permit fee. I was very appreciative that the replacement was done free of charge. The technician called me to let me know he was on his way to my house and what time he would arrive. Mohamed arrived exactly when he said he would. He drained the old one, installed the new one in about 1.5 hours. Mohamed was very friendly and professional. After the install was complete he explained the settings and how to adjust the temperature. I would highly recommend MacKenzie Plumbing & Heating as I have always received excellent service.
- Approximate cost of services:
- $1,500.00
- Company Response
Thank you for choosing Reliance Cindy! We really appreciate you taking the time to share your experience with the water heater replacement.- Gemma