My water heater gave out in the dead of Jan 2019 - reliance not only has one of the most competitive prices around and installation was free! ...Which is great because my house needed extra TLC to get everything "just right". The service technician was friendly, hard working and explained all questions regarding the equipment, life expectancy and contract information/offered services - this alone was golden.
Anyway, long story short we have hot water again (they came out and installed literally ASAP) and I don't have to worry about my wife considering divorce due to being able to shower again. Really, it was a win-win all around!