Great service! Very knowledgeable and professional! I would recommend this company to family and friends. The technician explained everything step-by-step so that I knew what was going on. Will have this company service my hot water heater in the future.
From start to finish five star service from this company. Fast friendly and honest the technician was on time and kept me informed as to the work that was being done. I would definitely recommend this company to anyone in the future.
I found Reliance McKenzie when searching for a company that rents water heaters. Cristina handled the arrangements so quickly and efficiently. Stefan removed my old problematic water heater so quickly professionaly and replaced it with a high efficiency tankless. I am currently looking to do more upgrades with Reliance McKenzie. They arrived when they said they would and were done the install in less time than expected.
I have dealt with a lot of contractors and this was a great experience.
Thanks Reliance McKenzie for your great service, budget friendly, energy efficient options.
Great communication and all staff here were professional and courteous.
Were able to problem solve. They worked with our timeline. Thanks especially to Dave for answering questions and making us confident we had the right things for our home.
John came to my rescue when my furnace stopped working. Turns out all it needed was a good cleaning! He was very friendly, knowledgeable and told me how to prevent that from happening again because three hundred dollars for a cleaning is a little steep!!
I had a pipe burst one cold January evening and Mackenzie sent someone over to take a look at it within a few hours. The plumber was able to cover the big leak pretty quick, but it was discovered that there were multiple small areas of rupture and he recommended a separate appointment to replace the pipe. I got a call from Mackenzie first thing the next morning to set up an appointment for later on that day. That afternoon the plumber was able to replace the pipes within an hour and I was all good to go!
The first appointment I dealt with Luke and the second with Quaid. Both of them were professional and knew what they were doing. Best of all, their customer service skills matched their technical skills. They were very friendly, punctual, and took the time to answer my questions (even as they were rushing to their next appointment). They made sure they didn't leave until they did all they could to get my problem fixed, and I definitely appreciate their extra effort.
Based on this experience I'd definitely recommend Mackenzie Plumbing and Heating!