McKenzie 5 stars, Reliance call centre negative 99 stars
Regina
The technician for Mckenzie was knowledgeable gave great customer service and prompt action for my water heater Rod change.
After dealing with Reliance call centre for 50 minutes and 5 different line transfers for a simple service call. I was exhausted.
When the McKenzie technician showed up it turned around my whole outlook on the company.
McKenzie 5 * top-notch service. Reliance call centre negative 99 service.
- Approximate cost of services:
- $0.00
1 of 1 people found this review helpful.
Was this review helpful?
- Company Response
Thank you for choosing Reliance Home Comfort! We are grateful for your support. I am sorry to hear you had a troubling experience on the phone, please email me at gwillson@reliancecomfort.com and I will be happy to follow up on your experience. - Gemma