Butler Plumbing Heating & Gasfitting Ltd

Drain Services
4260 93 St NW Edmonton AB T6E 5P5
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Drain Services
Butler Plumbing Heating & Gasfitting Ltd
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93%

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Best of 2018 winner 6 timesBest of 2018winner 6 times

Reviews for Butler Plumbing Heating & Gasfitting Ltd

Average customer rating:
9.4 10 (164 reviews)

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Greg from Edmonton
Greg from Edmonton
7 reviews Edmonton, AB
10/10

Rental toilet repair

One of the biggest pains about having rentals is maintenance. Butler made it really simple to get the work done and the communication was amazing. The invoicing was amazing too, easy to keep for expenses as it was done via pdf.

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Tilton in Edmonton
Tilton in Edmonton
3 reviews Edmonton, AB
10/10

Expert Costumer Service

We have used Butler Plumbing for over 10 jobs and were surprised by the company's cohesion and ethos. Butler Plumbing has an obvious culture that comes across with happy employees that are great at their jobs. I have used many plumbers in my business over the last 20 years and Butler has been our absolute favorite.

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Company Response

Hi Tilton, The staff at Butler Plumbing have been working together a long time, they have developed a great working environment, where they can depend on each other for help, bounce ideas off one another. Being a company that people want to work for definitely shows in their passion for their work. I can't thank you enough for the continued support for Butler Plumbing and we look forward to all future projects with Entrust.

Rob from Robart Electrical Services Ltd
Rob from Robart Electrical Services Ltd
4 reviews Edmonton, AB
10/10

plumbing in rental house

The staff and management of Robart Electrical Services have worked with butler plumbing for a number of years. We have found that Kevin and his staff are very concerned with customer service and the detail of their workmanship. I would recommend Butler to my family.
Rob Swyrd

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Company Response

Hi Rob,
Thank you for the continued support of Butler Plumbing. We look forward to work along side of Robart Electrical Services in the future.

Blake Murdoch from Edmonton
Blake Murdoch from Edmonton
5 reviews Edmonton, AB
10/10

Servicing of Instantaneous Hot Water Tank

Butler Plumbing was hired to service my notoriously difficult instantaneous hot water heater. They were prompt, service was great, plumber was friendly and quick, fee was great. They were honest and told me that I could probably wait a longer interval next time based on the amount of waste that came out of the device. The owner Kevin cares about doing things the right way, while also leveraging technology to his advantage. I have recommended them to several other people including commercial real estate clients of mine.

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Company Response

Hi Blake, We really appreciate the continued support of Butler Plumbing. The owner of Butler Plumbing feels it is very important to get things done right the first time with as little cost as possible. We look forward to continuing to work together in the future. Even if you have a difficult water heater hahaha. Thank you for posting a review.

Neil in Edmonton
Neil in Edmonton
9 reviews Edmonton, AB
10/10

Basement bathroom fixtures install

During my basement renovation, I first had Butler out to get the plumbing ready for fixtures from the rough in stage. They also installed my shower surround at this time. Once my basement development was complete, they returned to install my fixtures (toilet and taps). Very good service and they stick to their timelines and quotes on both occasions. I will be using them again if needed.

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Company Response

Thank you Neil, for taking the time to post a review on sour services. When doing renovations sticking to a budget is a big deal that is why when we quote a time and price we stick to it as much as possible. Enjoy your new bathroom.

John T. in Edmonton
John T. in Edmonton
1 review Edmonton, AB
10/10

My Go-To Plummbers

Butler Plumbing is my go to for any plumbing need. They are quick, reliable and friendly. I needed a job done quickly yesterday, a problem occured requiring me to shut my main line water off. I called Bulter right away and they were at my house within 4 hours. Chelsey was fantastic on the phone to understand my issue and get someone dispatched. David arrived and solved my problem in 2.5 hours, and did an excellent job. Very professional and thorough. Thanks to both of them for the help. I will always call Butler for my plumbing needs!

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Company Response

Thank you John for taking the time to post a review. We understand when plumbing emergencies occur it can be stressful. Having people on our staff like Chelsey and David who understand your plumbing troubles can make them seem a little more manageable. We appreciate being the call you make when plumbing needs occur. Thank you.

Roger Rabbit
Roger Rabbit
1 review Edmonton, AB
10/10

Tankless Hot Water Heater Replacement

08.22.18
I was searching for a plumber a couple of months ago and was pleasantly surprised the first time I called Butler Plumbing Heating & Gasfitting Ltd. and spoke directly with owner Kevin K. I wanted some advice and possibly a quote to replace my existing Navien Tankless Water Heater. That was around 11am and he had senior plumber Kevin P. come by on his way home from work that same afternoon. We discussed my options and decide to go with a replacement. A professionally written quote was in my inbox by 9 the next morning. The install was completed by Kevin P. himself as scheduled a week later. He even saved me a hassle and hauled my old one away at no extra cost. So far so good.
If you are looking for quality workmanship completed on time and as quoted with no hidden costs and/or surprises, I highly recommend the services of Butler Plumbing Heating & Gasfitting Ltd. and would have no problem if Kevin K. referred me as a very satisfied customer.
“NOW I HAVE A PLUMBER!”
Roger L.
Edmonton

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Company Response

Thank you so much Roger for such a great review. We really are lucky to have Kevin Pederson on our team. He has a lot of knowledge on plumbing and heating and is continuing to expand his knowledge to service customers better. We do appreciate the feed back and will always strive to serve you and other customers to the best of our abilities.

Susan Wolfe from Edmonton
Susan Wolfe from Edmonton
3 reviews Edmonton, AB
10/10

Furnace, Hot water tank

Travis was here once before, for an outside water shut-off valve. Excellent job. As a widow I held off calling someone in the fall to check my furnace, which was done every year thru a mandatory warranty, which I paid for every year. Then I remembered Butler Plumbing. Chelsey was friendly on the phone & even asked if I wanted Travis back. Travis & Matt called ahead, came on time. I told Travis my concerns, he explained all that he would with my furnace check-up. By the time he told me, Matt already had my hot water tank problem able to show me. I had no rod in my tank. He explained why I was getting the little hot water I was. All work was done in a professional, friendly, timely matter. No time wasted, reasonable prices. I highly recommend this company. With economy the way it is you need someone who looks out for you, the consumer.

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Company Response

Thank you Susan for taking the time to write such a great review! Travis and Mat are knowledgeable techs which make them great members of our team. Chelsey is always ready to help where she can. That is great that she asked if you would like the same tech to come back. Please let us know if you have any plumbing or heating issues you need help with in the future.

ashleyc
ashleyc
1 review Edmonton, AB
10/10

Emergency call on a Sunday to replace my kitchen sink shut off valves.

Kevin arrived within a reasonable time after my initial call. He was professional and polite and replaced both shit off valves. He communicated the situation with the building manager who was reluctant to shit the water in the building off. Kevin also ensured that once the condo building turned the water back on and he had completed his work he double checked to see that no further issues would occur.
I would definitely recommend him and Butler Plumbing.

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Company Response

That's great to hear Ashley that Kevin was able to resolve your issue with your water leak. Please do not hesitate to give us a call if you have further plumbing or heating issues you need help with.

Cindy
Cindy
2 reviews Edmonton, AB
10/10

Bathroom Renovation

Kevin P. installed the plumbing in my renovated ensuite bathroom.
He lined up the hardware so it looked attractive with circular lines. His suggestions made the best possible arrangement for the valve, the shower bar as well as the height of the shower head. He also added a drain line from the pan under the washer, in case of an overflow. This addition was done neatly and is functional. He was pleasant and easy to work with and competent. Every job Kevin has ever done for me, in the past, consistently upholds his fine workmanship and the finished projects look good.

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Company Response

Thank you Cindy. That is great that Kevin P. made suggestions to make your renovation to your bathroom turn out just that much better. We are lucky to have him on our team. Please let us know if you have any questions about the job or booking future jobs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Butler Plumbing Heating & Gasfitting Ltd

Providing both Commercial and Residential plumbing and heating service in Edmonton and surrounding area with over 30 years experience. Butler Plumbing is dedicated to our customers while providing reliable, honest, high quality service. Customers can rest easy knowing the job is being done professionally, with all work guaranteed. Customer Service, ...
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