HomeStars  >  Roofing in Calgary  >  Epic Roofing & Exteriors Ltd
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93%
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Reviews for Epic Roofing & Exteriors Ltd

Average customer rating:
9 10 (68 reviews)

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Marjorie Beattie from Calgary
8 reviews Calgary, AB
10/10

Wonderful people to deal with, in person and on the phone. Very friendly and professional. Showed up as promised and finished the job in the time outlined in the contract. Made special effort to accommodate with little extras that needed doing. It was a pleasure
to have them around and I have recommended them to others having to have roofing or siding done.

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Company Response

Hi Majorie, Thanks so much for the kind note! As you mentioned, the little things can often make all the difference and we are happy to help with the "extras" as they come up. Enjoy your new siding!

Michelle in Calgary
1 review Calgary, AB
10/10

Did a fantastic job, even brought in a bin with wheels to not mark our pebbled driveway. Service like this is appreciated. The fact that Epic respected our home and property puts them above the other roofing companies.

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Company Response

Hi Michelle,

Thanks so much for the review! We definitely want to make sure that properties aren't damaged so sometimes it takes some creative thinking to make that happen. :)

Have a great fall!

Ryan

Nadine in Medicine Hat
1 review Medicine Hat, AB
10/10

Hail Damage in July and so glad that we came across Epic. The roofing , eavestrough and quality assurance crews were great to work with. In particular, we appreciated their workmanship, skill and knowledge. This Company also knows how to clean-up afterwards. I cannot say enough about how good it was to work with everyone, including their sales and office staff. Nice to know that there is a Company like this around!

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Company Response

Thank you so much for the review, Nadine! I'm glad the project went exactly as planned. Should you further assistance with anything, we would be happy to help.

Kind regards,

Ryan Shantz
Sales Manager

DorianG in Santa Clara
2 reviews Calgary, AB
10/10

LOVE our new roof!!! These guys delivered as promised.
The clean after their work is completed like they were not even there. Pricing is lower than competitors - I highly recommend them!
Very professional company. Thank you Epic!

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Preston in Calgary
2 reviews Calgary, AB
10/10

I cannot recommend Epic Roofing enough. After a hail storm we had damaged shingles. We contacted our insurance company and got the estimates. Epic was chosen because they have great reviews and a co-worker had recommended them. They arrived in the morning and where done by 6pm and I couldn't find a nail or any debris anywhere. I recommend Epic for all roofing need.

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Company Response

Hi Preston
Thank you kindly for taking the time to write us a review. We love to hear from happy home owners. I will pass on your kind words to your production team.

Private User
1 review Lethbridge, AB
10/10

We moved to Lethbridge in 2013. When we got the keys to our house, we saw that the roof had been damaged in a hailstorm that took place the month before we moved in. The previous owner did not disclose this to us, so we sued them. While this was happening we needed a new roof. Another roofing company came and replaced our roof a couple of months later. They left some things unfinished or sloppily made. We spent nearly a year trying to track them down - phone calls, voicemails, text messages - with no response.

Ultimately, we went to the Lethbridge Home & Garden show to track the owner down because we learned that he was going to be there. When we got there, we learned that they had in fact out of business. We talked to Epic Roofing about our situation and they stepped in to save the day. They came to our house within a couple of weeks and fixed everything we needed done for a great price! Their service and responsiveness was amazing.

This was not all. As we continued to pursue our civil suit against the previous owner of the house, Epic Roofing – despite not having a vested interest in our well-being – supported us with unbiased expert advice. We have now successfully settled the matter with the previous owners and have Epic Roofing to thank for a large part of this! Epic is the best roofing company we have had the pleasure of working with. Jason Hermann is very responsive and ethical, and the company as a whole has given us hope that there are companies out there that have integrity and care about their customers. We will not hesitate to ever ask Epic to do work on our roof or house exterior, and would highly recommend them to everyone we know!

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Company Response

On behalf of Jason and the Lethbridge team, thank you! We are glad we were able to help and are humbled by your kind words.

rmac from Calgary
1 review Calgary, AB
10/10

had a hail claim for a new roof and eaves, adjuster recommended Epic as the company to use for the work. Excellent communication for scheduling, the work was excellent for quality, clean-up, and professional crews. could not even tell they were at property and the job was done!!

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Company Response

Hello Mac,
It's always so rewarding to hear from happy homeowners. On behalf of Epic, thank you!

Wayne and Bev Meyer from Calgary
1 review Calgary, AB
10/10

We recently had Epic Roofing replace the defective pine shakes on our home with good quality asphalt shingles. From the initial contract with their estimating department to the final completion ,Epic performed professionally and above expectations. The project manager, Ira Salazar was prompt and courteous with his email updates, and all promised dates were met of exceeded. The roofing crew were very professional and principled, adhering to the company code of ethics,(no loud music ,etc) and excellent cleanup every evening. The final soffit repair blended in perfectly ,and was of excellent quality.
We can highly recommend Epic Roofing for high quality roofing replacements!

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Company Response

Hello Wayne and Bev!

Thank you kindly for your review. I will pass your rave reviews on to Ira.

Spread the word!

Lauren from Calgary
1 review Calgary, AB
10/10

How rare - and extraordinary - it is to come across a business that you simply can't say enough about. I was fortunate enough to find Epic Roofing several years ago, and whether it's been for relatively minor repairs or some major work from hail storms, they've been my go-to company in every instance. With this latest hail storm, I said to my insurance company straight away that I wanted Epic to handle the repairs, and no one else. That kind of loyalty and confidence in a company comes from knowing that every single person you deal with is going to be brilliant to deal with: professional, prompt to get back to you, excellent communicators, and top-notch at what they do. To a person, I can say I've been thoroughly impressed with everyone I've dealt with at Epic over all these years, and that every job done was a job done right. To Kelly and Andy, and everyone there -- my most heartfelt thanks. To anyone who is looking at engaging a company to do this kind of work for you? Your search is over. You've found the best.

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Company Response

Hi Lauren

We are so thankful for life long clients such as yourself! We appreciate you, your kind words and your business.

Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Epic Roofing & Exteriors Ltd

Epic Roofing & Exteriors Ltd. is one of the largest Southern Alberta based roofing and exteriors contractor serving Calgary, Lethbridge, Red Deer and surrounding areas. We specialize in new roofs and re-roofs, metal & flat roofs, as well as eavestroughing, siding, soffit, fascia, and cladding solutions.

CATEGORIES
Roofing, Siding, and Gutters & Eavestroughs
SERVICES
New Roofs, Metal & Flat Roofs, Roof Repair, Sloped Roofs, Trims, Siding, Eavestroughs, Fascia, Cladding
BRANDS
Owens Corning, Malarkey, Mitten, James Hardie
WEBSITE
http://www.epicroofing.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
175
PAYMENT METHOD
Credit, Debit, Cheque, Financing.
MEMBERSHIPS
Alberta Allied Roofing Association, Siding Contractors Association of Alberta
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job too small.
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Workmanship Warranty
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