Carpets For Less

Installers are fast and hard working. Staff at store friendly. Carpets look good. However, I have a young son and they should have advised me that these carpet tacks are sticking up high so we were stepping on them. Make sure you get a thicker carpet to avoid this.. They failed to advise us on this. I Called and emailed the store and so far no rush to reply back to me and then called installer and he's busy so not sure when he's coming back to check. POOR CUSTOMER SERVICE! I spend two hours hammering tacks so they wouldn't puncture our feet. In this economy, you better be good if you want returns and my referrals..! So it's Disappointing service without notifying us of this before hand or resolving asap. Must have only one installer....There are lots of carpet places to go and this is why service is so important if they want us to come back. Sorry Terry! FAIL!
I have 5 other homes but won't be back. Too many other people care to provide great service so I'll try somewhere else and recommend someone who really goes that extra mile next round.