Company founder (Brett?) was a decent guy, but things changed once business passed to his sons. The older one (John?) communicated using his father name. It was ok while they were swiping chimneys, but things turned bad with other services.
In April 2016 the guys came to install a fireplace insert. Right after the installation, lots of smoke actually got inside the house every time I opened door to add wood to the insert. I emailed the company, yet John (or Brett) suggested it will take time for an insert to start working properly, and things will be fine when outside temperatures are cold.
But no, things hadn't got right since, and I have as much smoke inside the house as to trigger smoke detectors on every time I use the insert.
The company seems to disappear entirely: phone is no longer in service, and domain got cancelled, so no email communications. Anyone aware of how to find the guys, please let me know.