After being promised that they could deliver what we wanted in a counter
top and that this was the correct material, we decided to place the order with
them even though their prices were higher. Needless to say upon delivery
there were some imperfections however one was a chip that was filled but
still showed. They offered to cover it with another piece of the material but
that is not what we wanted. I suggested a price adjustment.
I called the salesman many times without a response. When I finally did get a
response he said that the counter turned out better that they expected and
that they were not willing to make any adjustment. They tell you, what ever
they have to,to get your money and then think that you should be happy with
what ever you get. We did not get the quality that we were promised.
- Approximate cost of services:
- $5,000.00
- Company Response
These are not the facts.