Becker Windows And Doors

Definately NOT recommended. My original contract and window selection was modified and not honoured during installation. Modifications were not documented properly internally. They refused to correct their mistake. The custom solution is a window immediately beside the front door and a very pointy safety hazard when it is cranked open (especially for children), it was suppsed to be a slider window. I dealt with Alex, who commented that I was a single mother and I found him condascending and beligerent. The quality of the installation and materials was good. Problem resolution and accountabilty, terrible!
Addendum: I have had ZERO interaction with this guy responding below. He can’t even get my name right, has never spoken to me and HE is telling ME whether I’m a happy customer or not? LOL! This is the absurdity I’m dealing with and why I lodged a complaint with the Better Business Bureau.
I spoke to Walter the day of the installation to complain (who agreed to replace the erroneous window). Spoke to Alex later on, who claimed Walter was unavailable and there was no documentation regarding the error, so there was no error. Alex also told me HE was the owner and there was no one else I could speak to. He did eventually consent to replace the window, get this... ONLY IF I agreed to thousands of dollars of additional work AND I paid for the installation to correct their mistake. Who would agree to thousands of dollars of additional work from someone who couldn’t get the initial job right and refused to correct it free of charge???

I love the idea that you can go on Becker Window website and calculate the window you want and get an automatic quote. We had several windows installed and was very satisfied with the product and service. Our sales rep was Serge and he was very professional and a great person to deal with. We are getting more windows installed in the Fall. I highly recommend them.

Salesman was very knowledgable of windows and features. Told me if I was shopping around for windows this is what you need to look for when comparing windows.
Right on time, did the complete rip out of windows and replaced door, friendly and good workmanship.

I found Becker's online estimate calculator very helpful (and as it turns out accurate.) Every single person I dealt with was personable, courteous and helpful. They arrived at every meeting on time and their delivery estimate was dead on.

The fellows who installed my windows were complete gentlemen who worked very efficiently and did a marvelous job. (They were even respectful of my cats!)

I am thrilled with the end result and would heartily recommend Becker to anyone.

4 years ago Becker Windows installed windows and entrance door in my house. Recently the lock in the door abruptly failed. I was surprised as it was from well know company and not cheap. Whithout any disputes company changed me the lock and did not ask any money for that. I even did not expect such extended waranty.
I only can add that quality of widnows is very good, I do not have any problems with them.

We met Simon at the Home Show in Oakville, shortly after he came and gave us a quote to replace all windows in our house. We had coupe of other quotes, but we were impressed by quality of Becker Windows and price was competitive. It is been 2 years since we had our windows done. They look great, installation was fast and efficient, house was left spotless. And now we feel a difference on our heating bills every summer and winter.

Start to finish - from the sales staff to installers, Becker guys were very professional, on time, very clean, efficient. I would recommend this company to friends and family for your window needs.

We had quotes from a few window and door installers and Becker won hands down on quality, service, price, workmanship, and friendliness. They explained the window systems and the pros and cons of each option without trying to oversell anything. The installation team that came worked incredibly hard and did an amazing job without even a single flaw or issue. Recommend these guys highly.

A week ago, we had our windows done by Becker. We chose Becker after visiting their display at the Burlington Home Show. We were immediately impressed with what they had to offer, the quality of their materials custom made here in Canada at their factory; and the service that they promised; and most importantly the price was competitive.

Simon initially took care of us. He is a very knowledgeable person in his trade perspective. He made some recommendations on the style and color which suited our house fabulously. Furthermore, he is a very caring and honest person who wants to give his best to his customers. He provided us with an excellent customer experience.

All of Becker's Staff are highly skilled and very professional individuals:

Alex was very accurate in the measurements. All of the 16 windows were fitted accurately.

Denny, who did all the installing is highly skilled, very professional and an expert in his trade. Watching him do his work is likened to a magician who effortlessly weaves his magic wand!!!!!!

Costas was very efficient, well coordinated and very organized. After the work was completed, the areas were spotlessly cleaned.

Thank you Becker and to all your Staff. It's a job well done and worth recommending to anyone.

Ed and Josie
Burlington, ON