I called Air-Flow after hiring someone else on Home Stars that didn't come through for me. Rod, was super fast to answer and made himself available. He promised he would get the part around 230pm and come right afterwards to my house. At 230 he called to say he was on his way and would be at my place in 40 min. He came with his partner in less than 40 min and then went above and beyond to do a great job.
He was very knowledgeable and confident in his work. He took the time to show me what he was doing and let me stay the whole time(unlike what a past reviewer said that he made them leave to they could not watch). He cleaned leaves out of the venting tube and offered to clean a variety of other parts that he felt could be tweaked(no additional charge). After completing the job, the area was left spotless and possibly cleaner than when they arrived.
Air-Flow was not the cheapest on HS but was very reasonable and I felt I got better service and great value for the $. I felt that Rod would come back without issue if anything went wrong. He didn’t try to upsell me on a furnace or sell me anything. He was professional and courteous, He accepted credit card on his phone, and I got emailed a receipt for future reference. The problem was fixed in less than an hour and the house is warm and my wife is happy….happy wife, happy life. Thanks Air-Flow for a great experience.
- Approximate cost of services:
- $400.00