Daytona Homes Master Builder

Builders
Edmonton AB T5S 1J7
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HomeStars  >  Landscape Contractors & Designers in Edmonton  >  Daytona Homes Master Builder  >  Garage / landscaping / deficiencies
Joshk
Joshk
1 review Edmonton, AB
2/10

Garage / landscaping / deficiencies

Tried to get a garage completion date included in the contract, they assured me it wasn’t necessary because of how quickly they go up.
My family took possession in May. It’s almost November. Garage is not completed, landscaping is not completed and the handful of deficiencies that were documented upon possession are STILL not completed. I’ve tried emailing the warranty department, multiple construction managers and sales staff. No one knows anything about scheduling, timelines or proper customer service. It’s an undersized, uninsolated, umheated double garage. Approaching 7 months and they can’t seem to get it figured out. I’ve paid over $2000 renting a separate garage in the mean time. No compensation has been offered, actually to date nothing has been offered except a “we understand you feel frustrated” email response. We’ve worked with 3-4 other builders previously and have never experienced this level of incompetence. I do not recommend building or buying from Daytona. If you do, demand completion dates. Because obviously once they have your money, you’re on the back burner.

Approximate cost of services:
$350,000.00
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Company Response

Hi Josh. We have looped in with our warranty team and they have been in touch with you regarding your items, including your scheduled install for your overhead door. If you have any further questions please don't hesitate to reach out at warrantyedmontonarea@daytonahomes.ca