Reliance Superior Heating & Air Conditioning

My furnace was burning out, so it was time to change it. My sales person Gerry was good. The installers were good. The only thing I would change is the timing of your sales so I could take advantage of them.

I decided to replace my furnace due to the age of it. Gavin was very good, he was the fifth person out to quote me. He was patient, polite, well dressed, and professional. Kudos to Nigel, He did a great job. Cleaned up some of the sheet metal. The inspector said he had never seen such a good job.

My old furnace stopped working and it was time to replace it. We had Gerry out and he was fantastic, very professional. Their installers were very good. The kept me updated even though I was not home during the install.

My furnace broke down and we were without heat. I had Reliance Superior out to try and fix it. It was determined that it was best to replace the furnace. Gavin came out and was an excellent sales person. Our installers were excellent as well. Very Pleased.

I had a fantastic experience with Reliance Superior. Gerry was a very good sales person. Fantastic person. The installers were organized, clean and polite. I had no issues with them.

We had a furnace with a cracked heat exchanger and needed it replaced. We had Italo in our home to give us a quote, he was very good. The installers were informative, personable and clean

I had a cracked Heat Exchanger on my furnace, and decided to change it. Italo came out and talked to us about new furnaces and the price they are. The installers were very good. Very informative and personable.

I had Jamie to the house to give us a quote. He was a good sales person. The installers were very helpful and they answered my questions. They were very knowledgeable.

A note to commend Gavin for his assistance in helping purchase 2 furnaces; one for a rental home and one for a friend. We were very happy with Gavin's product knowledge, timeliness and cleanliness of installation. Thanks for all your help Gavin.

In February my furnace was making a terrible noise. I called Reliance Superior Heating. The service technician came and told me that my furnace needed to be replaced which I knew already. He was able to fix it and stop the terrible noise, but said that I shouldn't wait too long. I phoned 2 companies for estimates. I also needed my air conditioner to be replaced as it stopped working in the fall. Gavin Stone came from Superior and was great. He discussed my options and recommended a Rheem furnace and air conditioning unit and a digital thermostat. He spent a lot of time with us and we did not feel rushed at all. He gave us the estimate and asked me to call him with my decision. The other sales rep. from another company was using high pressure sales techniques to get the sale.
Gavin was very professional and not pushy at all. After looking at both estimates I chose to go with Superior. Gavin made the difference in my decision.
Once I decided Gavin came back to the house to write up the contract and asked me to pick a installation date.
I chose a day, the 2 installers came and were great. They were very promt and worked quickly. They cleaned up after themselves really well.
Gavin called to ask how everything went which was very nice.
I had a very good experience with Reliance Superior and would reccomend that you ask for Gavin Stone.