We purchased blinds for windows in a three rooms. The selection was great but we were not happy with the designer or service. The designer gave us incorrect pricing (said if we changed the style it would cost around $80 more. The price actually increase by $300). We were given a delivery date for the curtains but as it turned out they were not even open that day (we had to call to confirm). We tried on numerous occasions to arrange installation and even took time off of work to be at home (they did not show up). Finally they were able to come on a day that we couldn't be home although our Nanny was. The curtains were installed incorrectly and the store blamed us for not being there to tell them how to install the blinds. Overall, the blinds are nice...not fantastic. The price was average (they did drop the price when we complained about the misinformation). But, the customer service needs work.
- Approximate cost of services:
- $1,500.00
- Company Response
Hi Paula, Thank you for taking the time to write a review. Enjoy your holidays, Ted and Myrtle.