Arcana Windows & Doors Ltd

Windows & Doors Installation & Service
HomeStars  >  Windows & Doors Installation & Service in Hamilton  >  Arcana Windows & Doors Ltd
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96%
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Reviews by rating (past 12 months)
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Reviews for Arcana Windows & Doors Ltd

Average customer rating:
9.9 10 (75 reviews)

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Bill E.
1 review Grimsby, ON
10/10

Dmitry, Jay, Warren and the rest of the Arcana team are nice guys, they did a great job and their after-sales service is outstanding. We needed a few adjustments quite some time after the installation and someone promptly came to address them. We were so pleased that we recently replaced our front door also through Arcana. We highly recommend them to anyone considering replacement of windows and doors.

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Happy lady in Hamilton
1 review Hamilton, ON
10/10

I had all the windows changed in my house, it was so nice I left for work in the morning with ugly old windows . I came home to a totally changed house , the windows are beautiful the work completed and all cleaned up. I was very impressed and very satisfied.
Right from the get go I felt comfortable with the quote and the people .
Thanks Mark , Demetry and all the rest of the team .
I am so proud of my windows.

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Briarcliff
1 review Oakville, ON
9/10

Excellent service from the time of the initial quote to install. Have already recommended to others

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Company Response

Thank you for the review, for your business, and for the references.

June
1 review Burlington, ON
10/10

We are so happy with our new windows. Arcana Windows and Doors did a fabulous job!! We will definitely be recommending them. Dmitry helped with the overall design of the windows and we could not be happier - in particular our bow window in the living room. Stunning!!! The installers were very professional, efficient and left everything spotless afterwards.
Overall such a great experience!

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Company Response

Thank you so much for the nice words. It was our pleasure to make your beautiful house look even better. Your huge bow window is indeed very special and looks great. Thank you for your hospitality and welcoming attitude. We hope you'll enjoy your new windows for many years.

johnson.mike.kenneth
1 review Toronto, ON
10/10

Dmitry was a pleasure to deal with. He was fast to respond to my enquiries and followed through on all of his commitments. Dmitry offers exception prices and quality and backs his products with an exceptional level of care and customer service.

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Colleen in
1 review Hamilton, ON
10/10

Following the retirement of the person who had replaced the windows on the 1st floor our home, we weren't sure where to turn. Thank goodness we found Dmitry and Arcana Windows and Doors. We received a very prompt reply to our initial email and the appointment for Dmitry to come to our home was arranged in a timely manner.
The team that came to our house to install the windows were fantastic! They were polite, friendly and efficient. They did a wonderful job of cleaning up as they went.
The team replaced the aluminum trim around our front door even though it was not included in the quote so that all of the trim on our home would match. Thanks for taking the time to do that for us.
We are very pleased with the windows and have already recommended Aracana to friends and family.

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Company Response

Thank you Colleen for taking the time to write this review. We replaced all the 2nd floor double hung windows for Gerald and Colleen. Gerald provided us with specific interior casement trim that he picked out and we installed around the windows we replaced.
Thank you for the business.

HomeStars in Burlington/GTA
1 review Burlington, ON
10/10

After numerous disappointing quotes for windows and doors I was lucky enough to get referred to Dmitry at Arcana. I was on a budget and cant stand window companies that feel like car dealerships, I simply could not locate anyone in the industry who did not try to upsell me on every little thing. I wanted to know all my options and what was the most cost effective approach for my house and ended up leaving other places more confused than when I went in. However, after explaining to Dmitry my dilemma he provided honest advice and solutions for what I needed, which instantly earned my business. He suggested awning windows which I didn't want at first but now realize look incredible! and doors that were exactly what my wife and I were looking for. His install team, were all great with people, answered all my questions and were pleasant to deal with. I noticed a small issue with the caulk on the exterior of the window after the install, but explaining to Dmitry what I found he sent a guy over to fix it the next day. The only issue I have is that the new, clean and white windows make the rest of my house look dirty haha

Could not give enough praise to Arcana Windows and Doors.....Very Satisfied.

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Company Response

Thank you for the kind review. We replaced a front 4 panel bow window, 4 awning windows and 2 single doors for this lovely young couple soon expecting their first baby. The job went great. We had to go back the next day to fix a small gap in the caulking and got a great review. Thank you for the business.

stephanie
1 review Hamilton, ON
10/10

I cannot say enough about what a great job Arcana did for our home. They are fast, efficient and reliable. There is no gouging like with many other window companies we had received quotes from.
Great job!

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Thank you Stephanie! We replaced the large front living room combination window (a picture window flanked by 2 single hung windows) and all her single hung bedroom windows.
The job went great and Stephanie is going to have us back to replace her kitchen and basement windows.
Thank you for the repeated business.

David
2 reviews Hamilton, ON
10/10

The windows were replaced in four panel bay window at the front of the house, a large three panel window on the side and two bedroom windows. With the new windows and associated aluminum trim the house looks fantastic.

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Thank you David for the kind review. David chose PEWTER prairie grills for the 1st floor windows in his colourful home. On the 2nd floor they saw no reason for the prairie grills and just went with clear, lowE + argon gas, double pane, double hung windows.
Thank you for the business.

Nadine
2 reviews Hamilton, ON
10/10

Dmitry was very easy to work with and available to talk to before and after installation. He understood what we wanted and how much we wanted to pay. We were more interested in doors that are tight sealing and attractive without breaking the bank. The front and back doors were reasonably priced and we believe that we can afford to maintain up-to-date curb appeal by changing them in 10-15 years, with Arcana, if necessary. The windows are attractive, tight sealing and easy to operate. Dmitry was intent on making us happy and providing the best product for our needs. Highly recommend Arcana for product, workmanship and price!

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Company Response

Thank you Nadine for taking the time to write your review. We replaced all the windows and front and back doors in Nadine's bungalow. Job went great. Afterward an issue was discovered with glass in the front door. We ordered and installed the replacement glass and all was good again in the window/ door world.
Thank you for the business Nadine.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arcana Windows & Doors Ltd

For nearly three decades the fully licensed and insured professionals at Arcana Windows and Doors have been installing the highest quality products - and providing the best service in the market today.

We pride ourselves on the long-term relationships that we have developed over the years with our many satisfied homeowners – a personalized approach that sets Arcana apart.

Arcana Windows and Doors offers a comprehensive range of services designed to meet the needs of today’s discerning homeowners. We begin by consulting with you to understand the aesthetics and the functionality you are looking to achieve.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Window Installation Door Installation Custom Window & Door Fabrication
SERVICES
Arcana Windows and Doors offers a comprehensive range of services designed to meet the needs of today’s discerning homeowners. We begin by consulting with you to understand the aesthetics and the functionality you are looking to achieve. We then work with you every step of the way to ensure your complete satisfaction through every stage of the process. Our professional installation services include: • Replacement of existing exterior windows and doors • Retrofitting for smaller, larger or previously non-existent openings • Cut-outs in siding, brick and stone • Custom window and door fabrication • Customized finishing carpentry services As well, we welcome the especially difficult custom projects that other window and door companies shy away from.
WEBSITE
http://www.arcanawindows.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
5
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferrable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.