Arcana Windows & Doors Ltd

Windows & Doors Installation & Service
HomeStars  >  Windows & Doors Installation & Service in Hamilton  >  Arcana Windows & Doors Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
96%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Quote Requests and Reviews.
Reviews by rating (past 12 months)
29
0
0

Reviews for Arcana Windows & Doors Ltd

Average customer rating:
9.9 10 (80 reviews)

Sort by

bucksburnvethospital@gmail.com
2 reviews Toronto, ON
10/10

Arcana Windows and Doors were recommended to us by contrator that has seen there work in the past and described them as a company that does really good work and are very reliable. We were not disappointed. This is a company that answers there phones when you call or calls you right back. They are professional and courteous, arrived on time when they said they would. Measured, quoted and installed, in the timeline we agreed upon and no glitches plus the windows are guaranteed for life! I highly recommend giving Arcana Windows and Doors a chance to quote on your project. We would not hesitate to use them again, thanks so much to everyone at Arcana.
Michelle Lamb

Was this review helpful?
Private User
2 reviews Mississauga, ON
10/10

Haim was very helpful in explaining intially about how the door would be installed to prevent leaking into our basement. He was able to give us a reasonable price for a quality patio door. Dmitry was diligent to ensure his crew to install properly and even to the finest details to cleaning and protecting our floors indoor and outdoor. I was impressed that Haim, sales representative, followed to ensure customer satifactory. Door looks faboulous with clean lines to waterproof protection all around.

Was this review helpful?
Company Response

Thank you Helen. It was our pleasure to do this installation for you. I'm sure the water leakage to your basement is gone now.

Mark G.
1 review Guelph, ON
10/10

Arcana windows have exceptional service. Dmitry is very professional and very responsive to questions. The installation team did an excellent job.

Was this review helpful?
Annette &.
1 review Hamilton, ON
10/10

The first thing I was impressed with was how many guys were here doing the job.
They were super friendly , answered any questions we had and even fixed a piece of concrete that was cracked.
The doors look amazing!
Thank you!!

Was this review helpful?
Roy F.
1 review Hamilton, ON
10/10

Excellent customer service & attention to detail. We had 28 windows & 3 doors replaced with a minimum of interruption to our lives. The end result is beautiful and energy efficient. We highly recommend Arcana Windows & Doors.

Was this review helpful?
Bill E.
1 review Grimsby, ON
10/10

Dmitry, Jay, Warren and the rest of the Arcana team are nice guys, they did a great job and their after-sales service is outstanding. We needed a few adjustments quite some time after the installation and someone promptly came to address them. We were so pleased that we recently replaced our front door also through Arcana. We highly recommend them to anyone considering replacement of windows and doors.

Was this review helpful?
Company Response

Thanks Bill for taking the time to write this review and most of all thank you for your loyalty and repeated business.
All the best!

Happy lady in Hamilton
1 review Hamilton, ON
10/10

I had all the windows changed in my house, it was so nice I left for work in the morning with ugly old windows . I came home to a totally changed house , the windows are beautiful the work completed and all cleaned up. I was very impressed and very satisfied.
Right from the get go I felt comfortable with the quote and the people .
Thanks Mark , Demetry and all the rest of the team .
I am so proud of my windows.

Was this review helpful?
Company Response

Thank you Happy lady in Hamilton for taking the time to write this awesome review. It makes us feel great to leave a customer so satisfied.
Thank you for putting your faith in us and giving us the business.
All the best!

Briarcliff
1 review Oakville, ON
9/10

Excellent service from the time of the initial quote to install. Have already recommended to others

Was this review helpful?
Company Response

Thank you for the review, for your business, and for the references.
You were excellent to deal with!
Thank you

June
1 review Burlington, ON
10/10

We are so happy with our new windows. Arcana Windows and Doors did a fabulous job!! We will definitely be recommending them. Dmitry helped with the overall design of the windows and we could not be happier - in particular our bow window in the living room. Stunning!!! The installers were very professional, efficient and left everything spotless afterwards.
Overall such a great experience!

Was this review helpful?
Company Response

Thank you so much for the nice words. It was our pleasure to make your beautiful house look even better. Your huge bow window is indeed very special and looks great. Thank you for your hospitality and welcoming attitude. We hope you'll enjoy your new windows for many years.

johnson.mike.kenneth
1 review Toronto, ON
10/10

Dmitry was a pleasure to deal with. He was fast to respond to my enquiries and followed through on all of his commitments. Dmitry offers exception prices and quality and backs his products with an exceptional level of care and customer service.

Was this review helpful?
Company Response

Thank you Mike for your awesome review.
Thank you for your business and I look forward to working with you again in the future.

All the best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arcana Windows & Doors Ltd

For nearly three decades the professionals at Arcana Windows and Doors have been installing the highest quality products - and providing the best service in the market today.

We pride ourselves on the long-term relationships that we have developed over the years with our many satisfied homeowners – a personalized approach that sets Arcana apart.

Arcana Windows and Doors offers a comprehensive range of services designed to meet the needs of today’s discerning homeowners. We begin by consulting with you to understand the aesthetics and the functionality you are looking to achieve.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Window Installation Door Installation Custom Window & Door Fabrication
SERVICES
Arcana Windows and Doors offers a comprehensive range of services designed to meet the needs of today’s discerning homeowners. We begin by consulting with you to understand the aesthetics and the functionality you are looking to achieve. We then work with you every step of the way to ensure your complete satisfaction through every stage of the process. Our professional installation services include: • Replacement of existing exterior windows and doors • Retrofitting for smaller, larger or previously non-existent openings • Cut-outs in siding, brick and stone • Custom window and door fabrication • Customized finishing carpentry services As well, we welcome the especially difficult custom projects that other window and door companies shy away from.
WEBSITE
http://www.arcanawindows.com
YEAR ESTABLISHED
1993
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferrable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.