Reviews

10/10

WOW!!!! Who knew that replacing windows would be such a positive experience? From the moment I connected with Arcana, I knew that there was something unique about this company. They do not give lip service to customer service; no, they go all out and provide it! From my chats with Dmitry, our appointment with Jay, and our scheduling with Alannah, everything was handled in a timely, professional, impressive manner. The icing on the cake, though, was the installation of the windows themselves. The husband & wife team of Andre and Christine were amazing!! I cannot say enough about the awesome job they did. When one purchases a window, the quality of the window is one factor but just as important is the installation. A poor installation undermines everything. That is not the case here. Arcana provided quality windows and superb quality installation. I cannot be happier. I am proud to recommend this company. Thank you, Arcana!

Approximate cost of services:
$13,750.00
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Company Response

Wow, we can't thank you enough for taking the time to write this review. All of us at Arcana Windows & Doors strive to ensure our customers are completely satisfied so it means a lot to us when we receive this kind of feedback. It brings us great pleasure working with folks like yourself. We hope to have the opportunity to work together again. Thank you for your business, kind words, and for recommending us to others.

10/10

I love solar tubes! What a difference they have made in our house. I now have a total of four. John is THE BEST!!!! He is competent, professional, tidy, perfectionistic while being a really pleasant, nice guy. This has been a wonderful experience and I highly recommend John and his company.

Approximate cost of services:
$1,800.00
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10/10

This was a very, very positive experience. Our service technician Larry was efficient, experienced, competent, and friendly. With horror stories of some appliance repair places being less than stellar, I was relieved that Elite is definitely not in that category. From start to finish I was very impressed with Elite's communication and service. I have no hesitancy in highly recommending them.

Approximate cost of services:
$1,500.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

10/10

What a pleasure it was meeting Tony!!! We were tremendously impressed with your knowledge, thoroughness, and stories. You really are the best! We feel very fortunate that you personally inspected our home. We understand that there is a lot of work that needs to be but we feel more confident in how to proceed now that we have heard your insight and wisdom. Thank you very very much!!!!

Approximate cost of services:
$250.00
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Company Response

Thanks so much for taking he time to write me a review. Take care and all the best.