I havent received the invoice yet but will be charged for travel time and 1/2 hour work. I had a leak from my fridge and assumed it would be the water line. But when STEVE from Byrons came out (and he arrived within 1/2 hr of me calling on the issue) not only did he help pull out my fridge but my stove as well as thats is where the water had gone.. He was professional and answered all my questions. The issue was solved quickly (I need a new fridge) but I would most certainly use them again on plumbing or furnace repair / replacement.